For more than two years, Timeshare Facts has brought you scores of stories, shared from hundreds of personal experiences, official complaints and lawsuits against timeshare companies filed by timeshare owners.
High pressure sales tactics.
Skyrocketing maintenance fees.
Inscrutable points programs.
Broken promises.
And yet…
…many timeshare companies try to dismiss our posts as just tales of a few bad apples or a few disgruntled customers having a bad day: “Move along. Nothing to see.”
Which is why we think readers (those timeshare companies included), will find the complaint against Bluegreen Resorts that Dominga Vasquez filed with the Better Business Bureau so helpful.
Because Dominga’s complaint recounts not one bad Bluegreen encounter but many. Not one bad Bluegreen apple, but a whole bushel.
“My family has owned a timeshare with Bluegreen for almost 20 years so believe us when we tell you to RUN!”
That’s TWO DECADES of experience speaking!
“We have barely used it. Why? Every time we try to book, we have a barrage of obstacles.”
“But the real nightmare begins when you attend their mandatory meetings. Each time, we were promised it would only take an hour, yet they consistently held us captive for over three hours, pushing us relentlessly to upgrade our package.”
High pressure sales tactics.
“What’s worse, they conveniently forgot to mention that maintenance fees would skyrocket or that they would never stop increasing.”
Ever higher maintenance fees.
“Their [Bluegreen’s] Choice Privileges program was supposed to offer flexibility, allowing us to convert points for travel rewards but they lied. The conversion rates were abysmal, leaving us short of points.”
Inscrutable points programs.
“Promises of personalized service and dedicated contacts to address our concerns were empty gestures. We never received the support we were assured of.”
Broken promises.
“You are lured in and trapped by cycles of upgrades, fees and unfulfilled promises.”
It’s been the full timeshare horror story with Bluegreen for Dominga.
FOR TWENTY YEARS!
“If you value your time, money and sanity, please please please RUN.”
All we can add is take it from someone who knows.
Think that’s enough to convince Bluegreen president and CEO Alan Levan that Bluegreen’s record is something he can’t run from? Let’s email him at alan.levan@bluegreenvacations.com and find out.
Jason Gamel, the President and CEO of the American Resort Development Association (ARDA), which represents the timeshare industry in Washington, DC, is someone who can’t just pretend there’s nothing to see. Let’s email Jason at jgamel@arda.org and ask why timeshare owners shouldn’t run from Bluegreen as fast as they can.
Tired of all the bad apples you keep finding in your timeshare company’s ranks? Let your company’s leaders know by using this list of timeshare VIPs published by ARDA.
Had a timeshare experience you’ll never be able to move along from? Share it with us at info@timesharefacts.com
PS: Follow us on social media. Twitter Facebook Instagram
