It’s a funny thing about Hilton.
Even when someone manages to enjoy a promotional stay WITHOUT having been coerced into buying a timeshare – they still see so many red flags.
Take this posting on Reddit:
“My experience: Timeshare presentation for very cheap room”
After providing a very detailed description about all the effort to get them to buy a timeshare…
…the upbeat presenter
…the overpromising sales representative
…the repeated efforts to make a deal, ANY DEAL
…the poster seemed relieved they managed to refuse to buy a timeshare and have a nice vacation.
That led another Hilton customer to share their own story – and all the red flags that came with it.
“We just had the same experience this week in Orlando. The same opening presenter, with the same spiel, dress and initialed name.”
“Our personal salesperson then came to take us to tour the rooms, which were very nice.”
So far so good.
“We then made our way to her cubicle where the questions started, where do you like to vacation, how much do you spend, etc… she then showed the prices of the HGV buy-in which was north of $40K.”
“I told her that I’d need to speak to my financial advisor before making that type of purchase. She said, ‘Oh, they’ll tell you that it’s a bad idea’…
“Why would she say that if it wasn’t true? 1st red flag.”
No kidding!
“I then asked if I could take the info that she showed us to my advisor. She said no. 2nd red flag.”
“We declined and her attitude instantly changed. She left and another man came over with ‘discounted’ plans that HGVhad bought back from members. The price now went down into the $30K area.”
Hmm. Wonder why they didn’t offer that in the first place?
“Again, we declined.”
“He left, she returned and asked us to take a ‘few minutes to think it over and that maybe I could call my advisor right then. 3rd red flag.”
This is getting ridiculous.
“Along comes another guy with a special deal. We can get a 7-night deal at one of the Hilton Vacation properties for just $1,795. He wasn’t supposed to go that low but he could say that we were his cousins.”
Yeah, right.
“4th red flag.”
For sure.
“Again, we declined and were shown the elevator to check out.”
“It was definitely 2.5 hours of high press sales…exactly what the initial presenter said that they don’t do.”
Well, at least they survived a Hilton timeshare presentation and were able to warn others!!
Someone who shouldn’t be allowed to get away without a warning is Mark Wang, the CEO of Hilton Grand Vacations. Let’s email him at mark.wang@hgv.com and tell him there’s a reason so many Hilton customers see red after attending a high pressure sales presentation.
And let’s put Chris Nassetta, President and CEO of Hilton Worldwide, on notice that Hilton’s reputation is being tarnished by Mark Wang’s ways. Email him at christopher.nassetta@hilton.com.
We can also warn Jason Gamel, the President and CEO of the American Resort Development Association (ARDA), the trade association that represents the timeshare companies in Washington, DC, that all the red flags at Hilton are keeping customers away. Email Jason at jgamel@arda.org.
Have a caution you want to share with timeshare company’s leaders? Use this list of ARDA VIPs to let them know.
Recognize any red flags from your own timeshare experience? Share them with us at info@timesharefacts.com
PS: Follow us on social media. Twitter Facebook Instagram
