Diamond “is no better than phone scammers”
“Respect your elders.” It’s one of the first lessons we teach our children. And yet...somehow it is a lesson that the adults at Diamond Resorts seem to have forgotten. Or don’t…
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Where’s the Dignity at Hilton Grand Vacations/Diamond?
You’d think that if there was anyone the timeshare industry would treat with dignity and respect, it would be retirees. After all, they make up a significant share of…
Elder Abuse at Diamond
Now there’s an email subject line that grabs your attention. Elder abuse is a pretty serious charge. But it seems justified after we read the full message from…
Diamond’s Elder Abuse is Where the Money Is
It’s probably the most quoted line from a criminal ever. The story goes that when a reporter asked Willie Sutton, whose bank-robbing career spanned 40 years, why he robbed…
Buyer’s Remorse with Diamond
Buyer’s remorse. In a recent survey, 85% of timeshare owners expressed regret about their timeshare purchase. We’re pretty sure Hilton Grand Vacations is familiar with the concept. If their owners’ disappointing experiences weren’t…
What’s Specifically Wrong with Hilton
It might surprise you to find out that we can sympathize with timeshare companies like Hilton Grand Vacations. Well, maybe just a little. After all, when you read through the hundreds of…
Justice Denied at Hilton
"Justice delayed is justice denied,” is a legal saying that pre-dates Biblical times. It also explains a lot of interactions with Hilton Grand Vacations. We found a prime example…
Everything Hilton Told Them Was Not True
Breathtaking. Simply breathtaking. That’s the only we can describe the most blatant disregard for the American Resort Developers Association (ARDA) Code of Ethics by Hilton Grand Vacations we’ve come across in the hundreds…
“This is Fraud” at Hilton Grand Vacations
So why do you suppose timeshare companies always rush new owners through the signing of sales documents at the end of a lengthy sales pitch. Could it be so the owners…
“Betrayed and Disillusioned” by Hilton
“Membership has its privileges.” That’s the motivating force behind every business built on membership fees – from country clubs to wholesale warehouse stores, even American Express! Well, every…