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ALWAYS Look a Capital Vacations Gift Horse in the Mouth

  • Post published:November 20, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

“Never look a gift horse in the mouth” ...or so the saying goes.   It’s a shorthand way of saying… you were fortunate to have received a gift, so you…

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Beware of Capital Vacations Bearing Gifts

  • Post published:November 18, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

At some point in school, we all learned the tale of the Trojan horse.  But to recap:   After unsuccessfully attacking the city of Troy for ten years, the invading Greeks came…

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The WRONG Kind of Innovation at Hilton

  • Post published:November 13, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

You gotta hand it to the sales team at Hilton Grand Vacations.   When you scour the hundreds of complaints that Hilton owners have filed with the Better Business Bureau, you end up…

Continue ReadingThe WRONG Kind of Innovation at Hilton

Capital Vacations’ Disrespect for Veterans

  • Post published:November 11, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

We can describe in one word how Capital Vacations sales agents treat their customers:    DISRESPECT.   Disrespect: when presentations drag on for hours and disregard customer refusals.   Disrespect: when they…

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No Laughing Matter at Hilton

  • Post published:November 6, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Popular in the 1980s was a deadpan standup comic whose sense of humor was short, dry and ironic.      There was classic short joke he told about his neighborhood food…

Continue ReadingNo Laughing Matter at Hilton

Avoid Capital Vacations at All Costs

  • Post published:November 4, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

The Halloween season is getting longer every year.   “Trick or Treat” specials on candy and costumes start on Labor Day.  Inflatable pumpkins and giant skeletons pop up in front yards…

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Plenty of Blame for Hilton (and Diamond)

  • Post published:October 30, 2025
  • Post category:Newsletters
  • Reading time:2 mins read

If you’re a Diamond Resorts timeshare owner, you can be forgiven for being a little confused.   Who should get the blame for all that’s gone wrong for Diamond owners since Hilton Grand Vacations bought Diamond in 2021…

Continue ReadingPlenty of Blame for Hilton (and Diamond)

Capital Vacation Makes the Wrong Headlines

  • Post published:October 28, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

   TITANIC SINKS, 1500 DIE (The Boston Globe)          MEN WALK ON MOON  (The New York Times)            APPLE SEEKS TO REDEFINE PHONE (The Los Angeles…

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Significant Discrepancies for Seniors at Hilton

  • Post published:October 23, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

What is it with Hilton Grand Vacations and seniors?   Comb through the hundreds of complaints against Hilton on file with the Better Business Bureau and it’s shocking just how many come from seniors and retirees.…

Continue ReadingSignificant Discrepancies for Seniors at Hilton

Transparent Secrets at ARDA

  • Post published:October 21, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Depending on who you ask, somewhere between 70% and 85% of timeshare owners regret buying a timeshare.   That’s, well, that’s...a lot!!   So, the American Resort Development Association (ARDA), the trade association of the…

Continue ReadingTransparent Secrets at ARDA
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Timeshare Facts

2 days ago

Timeshare Facts
Hmmm. @Hilton said it could no longer discuss the issue… because it was in foreclosure. But a wrongful foreclosure WAS the the issue. That's not customer service, its innovative deception. buff.ly/cZF#timesharefactsfacts ... See MoreSee Less

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Timeshare Facts

2 days ago

Timeshare Facts
The day after @Hilton promised to call the owner to "resolve the issue,"the family received a foreclosure notice. Foreclosed. For not paying fees @Hilton said were waived. buff.ly/cZFc58E #timesharefacts ... See MoreSee Less

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Timeshare Facts

3 days ago

Timeshare Facts
The @HiltonGrandVac customer service runaround: will call you back, let me check on that, someone will follow up. Sound familiar? Try six months of that! buff.ly/cZFc58E #timesharefacts ... See MoreSee Less

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timesharesfacts Timeshare Facts @timesharesfacts ·
18 Nov

Hmmm. @Hilton said it could no longer discuss the issue… because it was in foreclosure. But a wrongful foreclosure WAS the the issue. That's not customer service, its innovative deception. https://buff.ly/cZFc58E #timesharefacts

Reply on Twitter 1990857865397973400 Retweet on Twitter 1990857865397973400 Like on Twitter 1990857865397973400 Twitter 1990857865397973400
timesharesfacts Timeshare Facts @timesharesfacts ·
17 Nov

The @HiltonGrandVac customer service runaround: will call you back, let me check on that, someone will follow up. Sound familiar? Try six months of that! https://buff.ly/cZFc58E #timesharefacts

Reply on Twitter 1990495400487211504 Retweet on Twitter 1990495400487211504 Like on Twitter 1990495400487211504 Twitter 1990495400487211504
timesharesfacts Timeshare Facts @timesharesfacts ·
17 Nov

The family asked for the deal in writing - a smart consumer. @Hilton said, we'll add that later. Months later, they got a bill for the very fees they were told would be waived. https://buff.ly/cZFc58E #timesharefacts

Reply on Twitter 1990420151901028355 Retweet on Twitter 1990420151901028355 Like on Twitter 1990420151901028355 Twitter 1990420151901028355
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

Causeway on Gull’s board signed a 10-year manageme Causeway on Gull’s board signed a 10-year management deal w @CapitalVacays. On paper, Capital made a gift of $348,000.  Generous enough to be suspicious.  Link in Bio  #timesharefacts
The lessons of the Trojan Horse. That's exactly wh The lessons of the Trojan Horse. That's exactly what the Concerned Owners Group saw in the "helpful offer" they received from @CapitalVacays. Link in Bio #timesharefacts
Hmmm. @Hilton said it could no longer discuss the Hmmm.  @Hilton said it could no longer discuss the issue… because it was in foreclosure.  But a wrongful foreclosure WAS the the issue.  That's not customer service, its innovative deception.  Link in Bio  #timesharefacts
The day after @Hilton promised to call the owner t The day after @Hilton promised to call the owner to "resolve the issue,"the family received a foreclosure notice.  Foreclosed.  For not paying fees @Hilton said were waived.  Link in Bio  #timesharefacts
The @HiltonGrandVac customer service runaround: wi The @HiltonGrandVac customer service runaround: will call you back, let me check on that, someone will follow up. Sound familiar? Try six months of that! Link in Bio #timesharefacts
The family asked for the deal in writing - a smart The family asked for the deal in writing - a smart consumer.  @Hilton said, we'll add that later.  Months later, they got a bill for the very fees they were told would be waived. Link in Bio  #timesharefacts
A couple “upgraded” their timeshare after being to A couple “upgraded” their timeshare after being told their maintenance fees would be waived for 10 years, if they used a certain number of points. They double-checked if it was true.  But… it wasn't.  Link in Bio #timesharefacts
You gotta hand it to the sales reps at @HiltonGran You gotta hand it to the sales reps at @HiltonGrandVac.  It's not only how many people they deceive, but how many different ways they find to do it! Link in Bio #timesharefacts
“As a retired military family, we have always held “As a retired military family, we have always held a deep sense of patriotism and trust in companies that value the well-being of veterans…Shame on @CapitalVacays!" Shame indeed. Link in Bio  #timesharefacts
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