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Bluegreen’s Fraud, False Promises and Failures

  • Post published:February 1, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

We’ll admit it.  A lot of times here at Timeshare Facts we are the bearers of bad news. There are just so many examples of timeshare owners who have been mistreated, manipulated…

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The Predators at Diamond

  • Post published:January 25, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

Troy may be from Evansville, Indiana...but he sure gets around. He’s had to endure the timeshare sales pitch from Diamond Resorts in places like Las Vegas, Lake Tahoe, Maui and Orlando.  That’s why we…

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Lost in Transition at Diamond

  • Post published:January 18, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

Common courtesy. It’s the least a company can provide when dealing with customers. If someone has a question about your product, you answer it. If something goes wrong, you fix it. If you make…

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Disdain and Disrespect at Diamond

  • Post published:January 2, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

We get it. Timeshare companies are in business to make money. Why companies like Diamond Resorts make money is no mystery. How they go about making money it is what actually makes their customers so darn upset.  Sales…

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Elder Abuse at Diamond

  • Post published:December 21, 2023
  • Post category:Newsletters
  • Reading time:2 mins read

Now there’s an email subject line that grabs your attention.   Elder abuse is a pretty serious charge.   But it seems justified after we read the full message from Marie in Vermilion, Ohio…

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Absolutely No Benefits from Being an Owner at Diamond

  • Post published:December 7, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

We get it. Timeshare companies LIKE to keep things complicated.  In fact, one of the reasons there are 2,170 pages of complaints against Diamond Resorts in the Florida Attorney General’s office is because it can take a while…

Continue ReadingAbsolutely No Benefits from Being an Owner at Diamond

Diamond’s Dangerous Trap for Seniors

  • Post published:November 30, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

“Seniors Beware!” This is a blaring warning.  The most important lesson to learn from the tragic story of 79-year-old Alfred Jeung.  He committed suicide after making a disastrous series of Diamond Resorts timeshare purchases late…

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The Diamond Straw that Broke Alfred’s Back

  • Post published:November 28, 2023
  • Post category:Newsletters
  • Reading time:4 mins read

Last week, Timeshare Facts shared the tragic tale of 79-year-old Alfred Jeung. Alfred was driven to suicide by the mounting debts resulting from a catastrophic series of Diamond Resorts coerced timeshare purchases made during the last two years of his…

Continue ReadingThe Diamond Straw that Broke Alfred’s Back

Driven to Suicide by Diamond

  • Post published:November 21, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

“I would like to apologize to my family, brothers + sisters and in-laws for my actions.” That’s how Alfred Jeung began the suicide note he left behind before taking his own…

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“Misled and Lied To” by Diamond

  • Post published:November 14, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

“Just when I thought I was out, they pull me back in!”    - Michael Corleone, The Godfather III Arguably, the most famous line in the movie The Godfather III. It comes when main character…

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Timeshare Facts

7 days ago

Timeshare Facts
What's @HiltonGrandVac's idea of “family time”? Well, it would seem to be holding the whole family hostage in a never-ending timeshare pitch. buff.ly/yjDNC7q #timesharefacts ... See MoreSee Less

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Timeshare Facts

1 week ago

Timeshare Facts
Lured to a @Hilton resort by a special deal. Then you find out both parents have to attend a sales briefing. And if one parent stays behind with the children? Well then you’re hit with the full retail price of your hotel. Hilton calls it family-friendly - LOL!! buff.ly/yjDNC7q #timesharefacts ... See MoreSee Less

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1 week ago

Timeshare Facts
So @HiltonGrandVac requires that both spouses attend their sales meetings. But what if you have a 6-year-old and a 3-year-old along? Seems that Hilton’s “family-friendly” option is to punish the kids with a 2-hour sales talk! buff.ly/yjDNC7q #timesharefacts ... See MoreSee Less

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timesharesfacts Timeshare Facts @timesharesfacts ·
21h

Their experience with @HiltonGrandVac began with a rude booking agent. Worse was what she didn't tell them – if you’re married, your spouse has to attend the sales pitch. Kinda a big deal if brought kids along. https://buff.ly/f3MgP2d #timesharefacts

Reply on Twitter 1977721255340998934 Retweet on Twitter 1977721255340998934 Like on Twitter 1977721255340998934 Twitter 1977721255340998934
timesharesfacts Timeshare Facts @timesharesfacts ·
12 Oct

The website for @HiltonGrandVac promises “family-friendly vacations you’ll never forget.” But from the sound of owner complaints, the Hilton version of “family-friendly” isn't actually friendly. https://buff.ly/f3MgP2d #timesharefacts

Reply on Twitter 1977373863626293473 Retweet on Twitter 1977373863626293473 Like on Twitter 1977373863626293473 Twitter 1977373863626293473
timesharesfacts Timeshare Facts @timesharesfacts ·
11 Oct

It's difficult enough to deal with the loss of a loved one, but to have @HiltonGrandVac have this issue linger for a year and a half is totally unacceptable. https://buff.ly/n3yGszt #timesharefacts

Reply on Twitter 1977102022814884015 Retweet on Twitter 1977102022814884015 Like on Twitter 1977102022814884015 Twitter 1977102022814884015
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

So @HiltonGrandVac requires that both spouses atte So @HiltonGrandVac requires that both spouses attend their sales meetings.  But what if you have a 6-year-old and a 3-year-old along?  Seems that Hilton’s “family-friendly” option is to punish the kids with a 2-hour sales talk! Link in Bio #timesharefacts
Their experience with @HiltonGrandVac began with a Their experience with @HiltonGrandVac began with a rude booking agent.  Worse was what she didn't tell them – if you’re married, your spouse has to attend the sales pitch.  Kinda a big deal if brought kids along. Link in Bio #timesharefacts
The website for @HiltonGrandVac promises “family The website for @HiltonGrandVac promises “family-friendly vacations you’ll never forget.” But from the sound of owner complaints, the Hilton version of “family-friendly” isn't actually friendly. Link in Bio #timesharefacts
It's difficult enough to deal with the loss of a l It's difficult enough to deal with the loss of a loved one, but to have @HiltonGrandVac have this issue linger for a year and a half is totally unacceptable. Link in Bio #timesharefacts
Even when @HiltonGrandVac admitted the removal of Even when @HiltonGrandVac admitted the removal of the family from the Transitions Program was in error, there was no resolution.  For over ten months!  No one fixed it.  Link in Bio #timesharefacts
The same Transitions program @HiltonGrandVac that The same Transitions program @HiltonGrandVac that was designed to helping grieving families transition out of their timeshare was now sending them maintenance fee invoices! Link in Bio #timesharefacts
The owner was never told her @HiltonGrandVac appli The owner was never told her @HiltonGrandVac application for the Transition Program was marked LATE in error.  Everytime she would call to ask about status, she got the same answer.  We'll get back to you. No one ever did! Link in Bio #timesharefacts
When our owner reapplied the next year, @HiltonGra When our owner reapplied the next year, @HiltonGrandVac - the new owners - confirmed receipt.  But  then a customer rep logged the paperwork at LATE.  The nightmare continued. Link in Bio  #timesharefacts
One @Diamond_Resorts owner applied for the Transit One @Diamond_Resorts owner applied for the Transitions program after her mother's death.  After being accepted, but there was a catch. The program reached capacity.  She would have to try again next year. Link in Bio #timesharefacts
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