Diamond’s Different (and That’s Not Good)
You might be surprised to hear it from us, but not all timeshare companies are bad. How do we know? Because we’ve come across plenty of examples of owners who INITIALLY didn’t have any complaints about…
The Inside Sales Scoop on Diamond
Wow! We think we’ve heard it all when it comes to timeshares sales. But we just learned something new about Diamond. Timeshare Facts has exposed dozens upon dozens of cases where Diamond Resorts agents use…
Shocked and Stunned by Diamond’s Lies
“There are three types of lies: lies, damn lies, and statistics.” Some attribute this quote to Mark Twain, but whoever it was who first uttered these words …well, they never met…
Diamond’s Unwanted Reservations
One of the most common complaints made by Diamond Resorts timeshare owners? They can never get a reservation when they want. So, we were very surprised to discover that Kate, a Diamond owner from Beverly, Massachusetts, was…
High Finance and Low Blows at Diamond
Here’s a question: why does buying a timeshare have to be so...well...complicated? First there are the high interest loans... ...then the confusing deed for points swaps... ...the special credit cards... ...and then all the…
“Our Weeks are Worthless” after Diamond Takeover”
We couldn’t believe it. Deep in the 2,170 page of complaints against Diamond Resorts in the Florida Attorney General’s office we came across someone who had something good to say about a timeshare company... A company that kept its…
Two Years of Timeshare Facts: Reflecting on Your Stories
It’s been over two years now since Timeshare Facts was started. During that time, we have provided insights, resources and factual reports to help you work through the complex issues with timeshares. And…
“A Story of Liars and Thieves” at Diamond
The first line of Bill’s email to Timeshare Facts let us know from the get-go we had a real humdinger to read!! “Liars and thieves is the best way to classify the…
A Question for Diamond: “Do You Ever Stop?”
Unhappy with your timeshare? Most timeshare owners will hone in on a particularly horrendous sales experience, or a specific false promise that didn’t make its way into the contract, or…
“A low move” from Diamond
There are two truths about timeshare sales agents: 1: No matter your “club” level, or how many points you have, it’s never enough. 2: There’s no limit to how low they will go to convince…