Shocked and Stunned by Diamond’s Lies
“There are three types of lies: lies, damn lies, and statistics.” Some attribute this quote to Mark Twain, but whoever it was who first uttered these words …well, they never met…
Diamond’s Unwanted Reservations
One of the most common complaints made by Diamond Resorts timeshare owners? They can never get a reservation when they want. So, we were very surprised to discover that Kate, a Diamond owner from Beverly, Massachusetts, was…
High Finance and Low Blows at Diamond
Here’s a question: why does buying a timeshare have to be so...well...complicated? First there are the high interest loans... ...then the confusing deed for points swaps... ...the special credit cards... ...and then all the…
“Our Weeks are Worthless” after Diamond Takeover”
We couldn’t believe it. Deep in the 2,170 page of complaints against Diamond Resorts in the Florida Attorney General’s office we came across someone who had something good to say about a timeshare company... A company that kept its…
Two Years of Timeshare Facts: Reflecting on Your Stories
It’s been over two years now since Timeshare Facts was started. During that time, we have provided insights, resources and factual reports to help you work through the complex issues with timeshares. And…
“A Story of Liars and Thieves” at Diamond
The first line of Bill’s email to Timeshare Facts let us know from the get-go we had a real humdinger to read!! “Liars and thieves is the best way to classify the…
A Question for Diamond: “Do You Ever Stop?”
Unhappy with your timeshare? Most timeshare owners will hone in on a particularly horrendous sales experience, or a specific false promise that didn’t make its way into the contract, or…
“A low move” from Diamond
There are two truths about timeshare sales agents: 1: No matter your “club” level, or how many points you have, it’s never enough. 2: There’s no limit to how low they will go to convince…
Overselling and Under Delivering at Bluegreen
After all the complaints that Bluegreen owners have shared with us, it makes you wonder, what drives Bluegreen management and staff to behave the way they do? Helpfully, Bluegreen’s website has a page titled “What drives us?” to…
White Collar Crime at Diamond
“What we experienced meets the FBI’s definition of white-collar crime” at Diamond Resorts. The difference between a broken promise and a lie is a pretty bright line. In the business world, if…