The WRONG Kind of Innovation at Hilton
You gotta hand it to the sales team at Hilton Grand Vacations. When you scour the hundreds of complaints that Hilton owners have filed with the Better Business Bureau, you end up…
Capital Vacations’ Disrespect for Veterans
We can describe in one word how Capital Vacations sales agents treat their customers: DISRESPECT. Disrespect: when presentations drag on for hours and disregard customer refusals. Disrespect: when they…
No Laughing Matter at Hilton
Popular in the 1980s was a deadpan standup comic whose sense of humor was short, dry and ironic. There was classic short joke he told about his neighborhood food…
Avoid Capital Vacations at All Costs
The Halloween season is getting longer every year. “Trick or Treat” specials on candy and costumes start on Labor Day. Inflatable pumpkins and giant skeletons pop up in front yards…
Plenty of Blame for Hilton (and Diamond)
If you’re a Diamond Resorts timeshare owner, you can be forgiven for being a little confused. Who should get the blame for all that’s gone wrong for Diamond owners since Hilton Grand Vacations bought Diamond in 2021…
Capital Vacation Makes the Wrong Headlines
TITANIC SINKS, 1500 DIE (The Boston Globe) MEN WALK ON MOON (The New York Times) APPLE SEEKS TO REDEFINE PHONE (The Los Angeles…
Significant Discrepancies for Seniors at Hilton
What is it with Hilton Grand Vacations and seniors? Comb through the hundreds of complaints against Hilton on file with the Better Business Bureau and it’s shocking just how many come from seniors and retirees.…
Transparent Secrets at ARDA
Depending on who you ask, somewhere between 70% and 85% of timeshare owners regret buying a timeshare. That’s, well, that’s...a lot!! So, the American Resort Development Association (ARDA), the trade association of the…
DO NOT DO BUSINESS WITH CAPITAL VACATIONS
They say you never get a second chance to make a first impression. It turns out the first impression that Capital Vacations made with one timeshare owner was hard to erase.…
A Birthday Gift from Capital Vacations
Which timeshare company behavior is worse? Abusing prospective customers with high-pressure sales tactics? Underhanded disregard for a customer’s right to read and understand a contract before signing? Or abusing them after they have made…