DO NOT DO BUSINESS WITH CAPITAL VACATIONS
They say you never get a second chance to make a first impression. It turns out the first impression that Capital Vacations made with one timeshare owner was hard to erase.…
A Birthday Gift from Capital Vacations
Which timeshare company behavior is worse? Abusing prospective customers with high-pressure sales tactics? Underhanded disregard for a customer’s right to read and understand a contract before signing? Or abusing them after they have made…
Not Family Friendly at Hilton
Our family and kid-friendly vacation ideas are guaranteed to bring your loved ones together to make memories you’ll never forget.” Well, that’s at least what Hilton Grand Vacations promises…
Lost in Transitions at Hilton/Diamond
Transitions are hard, especially when they involve the death of a loved one. Diamond Resorts professes to recognize that. And they sure seem empathetic on their website when promoting the Diamond Transitions program, which offers a what…
Not Family Friendly at Hilton
“Our family and kid-friendly vacation ideas are guaranteed to bring your loved ones together to make memories you’ll never forget.” Well, that’s at least what Hilton Grand Vacations promises…
Driven to Suicide by Diamond
“I would like to apologize to my family, brothers + sisters and in-laws for my actions.” That’s how Alfred Jeung began the suicide note he left behind before taking…
“47.6% of our Income to Diamond”
Sometimes you wonder if there is a special place reserved in hell… …for people who deliberately take advantage of our elders. We wonder about it when we read…
Diamond “is no better than phone scammers”
“Respect your elders.” It’s one of the first lessons we teach our children. And yet...somehow it is a lesson that the adults at Diamond Resorts seem to have forgotten. Or don’t…
Where’s the Dignity at Hilton Grand Vacations/Diamond?
You’d think that if there was anyone the timeshare industry would treat with dignity and respect, it would be retirees. After all, they make up a significant share of…
Elder Abuse at Diamond
Now there’s an email subject line that grabs your attention. Elder abuse is a pretty serious charge. But it seems justified after we read the full message from…