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Where Did All the Ethics Go at Capital Vacations?

  • Post published:July 3, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

If you are a timeshare owner, there really is nothing worse than being unable to reach a real human when you need answers from your timeshare company.   Leave it…

Continue ReadingWhere Did All the Ethics Go at Capital Vacations?

Is ANYTHING Too Unethical for Diamond?

  • Post published:July 1, 2025
  • Post category:Newsletters
  • Reading time:4 mins read

Recently we brought you the story of Quan Nguyen, a sales director for Diamond Resorts International, who was fired for being too ethical.   Nope - that’s not a typo.   According to Mr. Nguyen’s lawsuit, he…

Continue ReadingIs ANYTHING Too Unethical for Diamond?

Where Did All the Ethics Go at Diamond?

  • Post published:June 26, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Ever wonder why so many unethical people are drawn to sales positions with timeshare companies?   It can’t just be a coincidence.   Sure, there are commissions and incentives that…

Continue ReadingWhere Did All the Ethics Go at Diamond?

Preying on Seniors at Capital Vacations

  • Post published:June 24, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

There are lots of reasons someone might consider working rather than retire.   Some people really enjoy what they do. Why not keep working? Others plan to work part-time because they…

Continue ReadingPreying on Seniors at Capital Vacations

Where’s the Dignity at Hilton Grand Vacations/Diamond?

  • Post published:June 17, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

You’d think that if there was anyone the timeshare industry would treat with dignity and respect, it would be retirees. After all, they make up a significant share of timeshare owners.…

Continue ReadingWhere’s the Dignity at Hilton Grand Vacations/Diamond?

Misinformed by Capital Vacations

  • Post published:June 12, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

In a famous scene from the 1942 classic movie “Casablanca”, the corrupt police captain Louis Renault asks Humphrey Bogart’s Rick Blaine why he came to Morocco. Rick replies, “My health. I came to…

Continue ReadingMisinformed by Capital Vacations

ARDA’s Antithetical Ethics Code

  • Post published:June 10, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

You could have knocked us down with a feather! The timeshare industry… wait for it… they have a code of ethics! Seriously! Who knew? In fact, the American Resort Development Association (ARDA), the trade association for…

Continue ReadingARDA’s Antithetical Ethics Code
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2 days ago

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The @ARDA code of ethics says the sales pitch should match the contract. Did @HiltonGrandVac really think this retired couple wouldn't notice the difference? Or does @Hilton just not care. buff.ly/qQNo#timeshrefactsfacts ... See MoreSee Less

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Timeshare Facts

2 days ago

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The financial strain was crushing. At 69 & 70 years old they took part-time jobs to keep up the payments. The @HiltonGrandVac timeshare had become impractical and burdensome. buff.ly/qQNozcM #timesharefacts ... See MoreSee Less

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3 days ago

Timeshare Facts
The discrepancies between what @HiltonGrandVac promised and the reality are significant. Can't book vacations. Units not as advertised. Prices not what quoted. And cheaper deals online for non-owners. buff.ly/qQNo#timesharefactsfacts ... See MoreSee Less

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Latest Twitter
timesharesfacts Timeshare Facts @timesharesfacts ·
22h

Opening line: “I am filing this formal complaint against @CapitalVacays due to severe misrepresentation…” It only gets more revealing from there!  https://buff.ly/s70WrEp #timesharefacts

Reply on Twitter 1983594863204429849 Retweet on Twitter 1983594863204429849 Like on Twitter 1983594863204429849 Twitter 1983594863204429849
timesharesfacts Timeshare Facts @timesharesfacts ·
29 Oct

The best headlines tell the story in the fewest words. One timeshare owner tells us everything we need to know about doing business w @CapitalVacays in perfect headline form.  https://buff.ly/s70WrEp #timesharefacts

Reply on Twitter 1983519372921413866 Retweet on Twitter 1983519372921413866 Like on Twitter 1983519372921413866 Twitter 1983519372921413866
timesharesfacts Timeshare Facts @timesharesfacts ·
28 Oct

The @ARDA code of ethics says the sales pitch should match the contract. Did @HiltonGrandVac really think this retired couple wouldn't notice the difference? Or does @Hilton just not care. https://buff.ly/qQNozcM #timeshrefacts

Reply on Twitter 1983232549108240765 Retweet on Twitter 1983232549108240765 Like on Twitter 1983232549108240765 Twitter 1983232549108240765
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

Headline: False Representation of Benefits. The @C Headline: False Representation of Benefits. The @CapitalVacays owner was told their points could be used on Expedia. They can't. That benefit does not exist. Link in Bio #timesharefacts
Opening line: “I am filing this formal complaint Opening line: “I am filing this formal complaint against @CapitalVacays due to severe misrepresentation…” It only gets more revealing from there!  Link in Bio #timesharefacts
The best headlines tell the story in the fewest wo The best headlines tell the story in the fewest words.  One timeshare owner tells us everything we need to know about doing business w @CapitalVacays in perfect headline form.  Link in Bio #timesharefacts
The ARDA code of ethics says the sales pitch shoul The ARDA code of ethics says the sales pitch should match the contract.  Did @HiltonGrandVac really think this retired couple wouldn't notice the difference?  Or does @Hilton just not care. Link in Bio #timeshrefacts
The financial strain was crushing. At 69 & 70 year The financial strain was crushing. At 69 & 70 years old they took part-time jobs to keep up the payments. The @HiltonGrandVac timeshare had become impractical and burdensome.  Link in Bio #timesharefacts
The discrepancies between what @HiltonGrandVac pro The discrepancies between what @HiltonGrandVac promised and the reality are significant.  Can't book vacations.  Units not as advertised.  Prices not what quoted. And cheaper deals online for non-owners. Link in Bio #timesharefacts
After less than one year, one senior couple had ha After less than one year, one senior couple had had enough.  They asked repeatedly to cancel their contract with @HiltonGrandVac. Link in Bio  #timesharefacts
Maybe @HiltonGrandVac thinks seniors are more trus Maybe @HiltonGrandVac thinks seniors are more trusting. Or not likely to read the fine print. Or maybe they just hope seniors are less likely to remember what's been over promised. Link in Bio #timesharefacts
So many of the hundreds of complaints about @Hilto So many of the hundreds of complaints about @HiltonGrandVac filed with the Better Business Bureau come from retirees.  Why does @Hilton seem to target older customers? Link in Bio  #timesharefacts
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