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Is ANYTHING Too Unethical for Diamond?

  • Post published:July 1, 2025
  • Post category:Newsletters
  • Reading time:4 mins read

Recently we brought you the story of Quan Nguyen, a sales director for Diamond Resorts International, who was fired for being too ethical.   Nope - that’s not a typo.   According to Mr. Nguyen’s lawsuit, he…

Continue ReadingIs ANYTHING Too Unethical for Diamond?

Where Did All the Ethics Go at Diamond?

  • Post published:June 26, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Ever wonder why so many unethical people are drawn to sales positions with timeshare companies?   It can’t just be a coincidence.   Sure, there are commissions and incentives that…

Continue ReadingWhere Did All the Ethics Go at Diamond?

Preying on Seniors at Capital Vacations

  • Post published:June 24, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

There are lots of reasons someone might consider working rather than retire.   Some people really enjoy what they do. Why not keep working? Others plan to work part-time because they…

Continue ReadingPreying on Seniors at Capital Vacations

Where’s the Dignity at Hilton Grand Vacations/Diamond?

  • Post published:June 17, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

You’d think that if there was anyone the timeshare industry would treat with dignity and respect, it would be retirees. After all, they make up a significant share of timeshare owners.…

Continue ReadingWhere’s the Dignity at Hilton Grand Vacations/Diamond?

Misinformed by Capital Vacations

  • Post published:June 12, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

In a famous scene from the 1942 classic movie “Casablanca”, the corrupt police captain Louis Renault asks Humphrey Bogart’s Rick Blaine why he came to Morocco. Rick replies, “My health. I came to…

Continue ReadingMisinformed by Capital Vacations

ARDA’s Antithetical Ethics Code

  • Post published:June 10, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

You could have knocked us down with a feather! The timeshare industry… wait for it… they have a code of ethics! Seriously! Who knew? In fact, the American Resort Development Association (ARDA), the trade association for…

Continue ReadingARDA’s Antithetical Ethics Code
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Timeshare Facts

2 days ago

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What's @HiltonGrandVac's idea of “family time”? Well, it would seem to be holding the whole family hostage in a never-ending timeshare pitch. buff.ly/yjDNC7q #timesharefacts ... See MoreSee Less

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Timeshare Facts

3 days ago

Timeshare Facts
Lured to a @Hilton resort by a special deal. Then you find out both parents have to attend a sales briefing. And if one parent stays behind with the children? Well then you’re hit with the full retail price of your hotel. Hilton calls it family-friendly - LOL!! buff.ly/yjDNC7q #timesharefacts ... See MoreSee Less

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4 days ago

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So @HiltonGrandVac requires that both spouses attend their sales meetings. But what if you have a 6-year-old and a 3-year-old along? Seems that Hilton’s “family-friendly” option is to punish the kids with a 2-hour sales talk! buff.ly/yjDNC7q #timesharefacts ... See MoreSee Less

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Latest Twitter
timesharesfacts Timeshare Facts @timesharesfacts ·
12h

The Transitions page on @Diamond_Resorts website offers comforting words. But for many owners who inherit a timeshare, that comfort vanishes fast once they actually apply to the program. https://buff.ly/n3yGszt #timesharefacts

Reply on Twitter 1975984659537223828 Retweet on Twitter 1975984659537223828 Like on Twitter 1975984659537223828 1 Twitter 1975984659537223828
timesharesfacts Timeshare Facts @timesharesfacts ·
17h

On paper, the Transitions Program w @Diamond_Resorts sounds like a compassionate way out of a timeshare after the loss of a loved one. In practice? Not so much. https://buff.ly/n3yGszt #timesharefacts

Reply on Twitter 1975909166276309170 Retweet on Twitter 1975909166276309170 Like on Twitter 1975909166276309170 Twitter 1975909166276309170
timesharesfacts Timeshare Facts @timesharesfacts ·
7 Oct

What's @HiltonGrandVac's idea of “family time”? Well, it would seem to be holding the whole family hostage in a never-ending timeshare pitch. https://buff.ly/yjDNC7q #timesharefacts

Reply on Twitter 1975546914851422389 Retweet on Twitter 1975546914851422389 Like on Twitter 1975546914851422389 Twitter 1975546914851422389
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

The Transitions page on @Diamond_Resorts website o The Transitions page on @Diamond_Resorts website offers comforting words.  But for many owners who inherit a timeshare, that comfort vanishes fast once they actually apply to the program. Link in Bio #timesharefacts
On paper, the Transitions Program w @Diamond_Resor On paper, the Transitions Program w @Diamond_Resorts sounds like a compassionate way out of a timeshare after the loss of a loved one.  In practice? Not so much. Link in Bio  #timesharefacts
What's @HiltonGrandVac's idea of “family time” What's @HiltonGrandVac's idea of “family time”? Well, it would seem to be holding the whole family hostage in a never-ending timeshare pitch. Link in Bio #timesharefacts
Lured by @HiltonGrandVac w a special deal. Then y Lured by @HiltonGrandVac w a special deal.  Then you learn both parents must attend a sales mtg. If one parent stays behind with the kids, then you pay the full retail price of your hotel.  Hilton calls it family-friendly - LOL!! Link in Bio #timesharefacts
Their experience with @HiltonGrandVac began with a Their experience with @HiltonGrandVac began with a rude booking agent.  Worse was what she didn't tell them – if you’re married, your spouse has to attend the sales pitch.  Kinda a big deal if brought kids along. Link in Bio #timesharefacts
The website for @HiltonGrandVac promises “family The website for @HiltonGrandVac promises “family-friendly vacations you’ll never forget.” But from the sound of owner complaints, the Hilton version of “family-friendly” isn't actually friendly. Link in Bio #timesharefacts
Alfred was 79 yo. In the last two years of his lif Alfred was 79 yo. In the last two years of his life, @diamond_resorts sales promised that buying more points would allow him a timeshare exit. It didn't work that way. It was only more debt. Link in Bio #timesharefacts
“It just ballooned into a hole we couldn’t get “It just ballooned into a hole we couldn’t get out of. @diamond_resorts just kept up the pressure to buy more points & upgrades knowing we wanted badly to get rid of our membership.” Alfred's leave behind note.  Link in Bio #timesharefacts
The note Alfred Jeung left behind makes clear the The note Alfred Jeung left behind makes clear the desperate & anguished price he paid when preyed upon by unscrupulous @Diamond_Resorts sales agents. Link in Bio  #timesharefacts
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