Where Did All the Ethics Go at Capital Vacations?
If you are a timeshare owner, there really is nothing worse than being unable to reach a real human when you need answers from your timeshare company. Leave it…
Is ANYTHING Too Unethical for Diamond?
Recently we brought you the story of Quan Nguyen, a sales director for Diamond Resorts International, who was fired for being too ethical. Nope - that’s not a typo. According to Mr. Nguyen’s lawsuit, he…
Where Did All the Ethics Go at Diamond?
Ever wonder why so many unethical people are drawn to sales positions with timeshare companies? It can’t just be a coincidence. Sure, there are commissions and incentives that…
Preying on Seniors at Capital Vacations
There are lots of reasons someone might consider working rather than retire. Some people really enjoy what they do. Why not keep working? Others plan to work part-time because they…
Where’s the Dignity at Hilton Grand Vacations/Diamond?
You’d think that if there was anyone the timeshare industry would treat with dignity and respect, it would be retirees. After all, they make up a significant share of timeshare owners.…
Misinformed by Capital Vacations
In a famous scene from the 1942 classic movie “Casablanca”, the corrupt police captain Louis Renault asks Humphrey Bogart’s Rick Blaine why he came to Morocco. Rick replies, “My health. I came to…
ARDA’s Antithetical Ethics Code
You could have knocked us down with a feather! The timeshare industry… wait for it… they have a code of ethics! Seriously! Who knew? In fact, the American Resort Development Association (ARDA), the trade association for…