We can describe in one word how Capital Vacations sales agents treat their customers: DISRESPECT. Disrespect: when presentations drag on for hours and disregard customer refusals. Disrespect: when they fail to explain all the details…
There’s a wall in every hardware store. You know, the one with all specialty gadgets that you see in TV commercials. But, buy one and you find out there’s frequently a flaw. The…
“Off the record.”Generally, a phrase used when someone doesn’t want to be accountable for what they are saying.Kinda like when timeshare companies prohibit customers from recording their own contract negotiations.Usually,…
It makes you wonder... Capital Vacations describes itself as “the leading provider of management services, vacation products, and sales solutions for independent resorts” and runs more than 200 independent properties. So, just how did…
It’s not the printer that will cost you...it’s the ink. If you have a computer printer at home, you already know where the big money is for printer manufacturers. They make a…
Change is hard. But does it have to be unfair, too?Not necessarily. Unless Capital Vacations is involved.There has been a big change in the timeshare world. Used to be that owners bought into a specific unit…
The COVID epidemic brought with it all sorts of new concepts we never really heard before. Like shrinkflation. Shrinkflation is when companies try to charge you the old price – or even more – for…
“It couldn’t possibly get worse.” That’s the sentiment of many of the complaints against timeshare companies. Whether it’s the harassments that pass for sales pitches, the sky rocketing maintenance fees or the…
Who wouldn’t want a Caribbean honeymoon?Beautiful beaches. Luxurious resorts. Attentive service.That’s what Randy and his wife were planning in 2020 before COVID led them to cancel everything. And it was that…
“Damned if you do, damned if you don’t.” That’s how some people describe when there are no good choices. But for Capital Vacations it’s an important part of their highly profitable business model. That’s what…