One of the most common complaints made by Diamond Resorts timeshare owners? They can never get a reservation when they want. So, we were very surprised to discover that Kate, a Diamond owner from Beverly, Massachusetts, was…
Here’s a question: why does buying a timeshare have to be so...well...complicated? First there are the high interest loans... ...then the confusing deed for points swaps... ...the special credit cards... ...and then all the…
We couldn’t believe it. Deep in the 2,170 page of complaints against Diamond Resorts in the Florida Attorney General’s office we came across someone who had something good to say about a timeshare company... A company that kept its…
The first line of Bill’s email to Timeshare Facts let us know from the get-go we had a real humdinger to read!! “Liars and thieves is the best way to classify the…
Unhappy with your timeshare? Most timeshare owners will hone in on a particularly horrendous sales experience, or a specific false promise that didn’t make its way into the contract, or…
There are two truths about timeshare sales agents: 1: No matter your “club” level, or how many points you have, it’s never enough. 2: There’s no limit to how low they will go to convince…
“What we experienced meets the FBI’s definition of white-collar crime” at Diamond Resorts. The difference between a broken promise and a lie is a pretty bright line. In the business world, if…
Sometimes you wonder if there is a special place reserved in hell… …for people who deliberately take advantage of our elders. We wonder about it when we read about timeshare sales reps…
Ever increasing timeshare fees are like the weather… …everyone complains about it, but it seems nobody can do anything to change it. Well, until now. Meet Norman Zwicky. He’s a retired postal worker…
We’re sure Diamond Resorts International thinks of itself as exceptional. And after reading the details of the court case Leary v. Diamond we just might have to agree. Diamond is exceptional – just not in a good way! According to…