Posts
We can describe in one word how Capital Vacations sales agents treat their customers: DISRESPECT. Disrespect: when presentations drag on for hours and disregard customer refusals. Disrespect: when they fail to explain all the details…
Troy may be from Evansville, Indiana...but he sure gets around. He’s had to endure the timeshare sales pitch from Diamond Resorts in places like Las Vegas, Lake Tahoe, Maui and Orlando. That’s why we…
There’s a wall in every hardware store. You know, the one with all specialty gadgets that you see in TV commercials. But, buy one and you find out there’s frequently a flaw. The…
Ah…Disney World!! Ask just about anyone of any age and they will tell you. Disney is indeed “the most magical place on earth!” Bluegreen Vacations knows it too. But it wasn’t until we read…
If you’ve lived to the age of 83, you have seen a lot of change. Since the early 1940s, the world has evolved from telephone party lines to smart phones... …from adding…
Common courtesy. It’s the least a company can provide when dealing with customers. If someone has a question about your product, you answer it. If something goes wrong, you fix it. If you make…
No one wants more paperwork from their timeshare company. Usually, owners find there was too much paperwork – making it hard to keep track when they were coerced into signing after hours-long sales presentationsand high-pressure sales tactics. So, this…
You really must hand it to Diamond Resorts International. It is a company that knows no limits...at least that seems to be the case when it comes to harassing potential customers. Sure, we’ve…
“Off the record.”Generally, a phrase used when someone doesn’t want to be accountable for what they are saying.Kinda like when timeshare companies prohibit customers from recording their own contract negotiations.Usually,…
We get it. Timeshare companies are in business to make money. Why companies like Diamond Resorts make money is no mystery. How they go about making money it is what actually makes their customers so darn…