What is it with Hilton Grand Vacations and seniors? Comb through the hundreds of complaints against Hilton on file with the Better Business Bureau and it’s shocking just how many come from seniors and retirees.…
Depending on who you ask, somewhere between 70% and 85% of timeshare owners regret buying a timeshare. That’s, well, that’s...a lot!! So, the American Resort Development Association (ARDA), the trade association of the…
They say you never get a second chance to make a first impression. It turns out the first impression that Capital Vacations made with one timeshare owner was hard to erase.…
Which timeshare company behavior is worse? Abusing prospective customers with high-pressure sales tactics? Underhanded disregard for a customer’s right to read and understand a contract before signing? Or abusing them after they have made…
Our family and kid-friendly vacation ideas are guaranteed to bring your loved ones together to make memories you’ll never forget.” Well, that’s at least what Hilton Grand Vacations promises…
Transitions are hard, especially when they involve the death of a loved one. Diamond Resorts professes to recognize that. And they sure seem empathetic on their website when promoting the Diamond Transitions program, which offers a what…
“Our family and kid-friendly vacation ideas are guaranteed to bring your loved ones together to make memories you’ll never forget.” Well, that’s at least what Hilton Grand Vacations promises…
“I would like to apologize to my family, brothers + sisters and in-laws for my actions.” That’s how Alfred Jeung began the suicide note he left behind before taking…
Sometimes you wonder if there is a special place reserved in hell… …for people who deliberately take advantage of our elders. We wonder about it when we read…
“Respect your elders.” It’s one of the first lessons we teach our children. And yet...somehow it is a lesson that the adults at Diamond Resorts seem to have forgotten. Or don’t…