Capital Vacation Makes the Wrong Headlines
TITANIC SINKS, 1500 DIE (The Boston Globe) MEN WALK ON MOON (The New York Times) APPLE SEEKS TO REDEFINE PHONE (The Los Angeles…
Significant Discrepancies for Seniors at Hilton
What is it with Hilton Grand Vacations and seniors? Comb through the hundreds of complaints against Hilton on file with the Better Business Bureau and it’s shocking just how many come from seniors and retirees.…
Transparent Secrets at ARDA
Depending on who you ask, somewhere between 70% and 85% of timeshare owners regret buying a timeshare. That’s, well, that’s...a lot!! So, the American Resort Development Association (ARDA), the trade association of the…
DO NOT DO BUSINESS WITH CAPITAL VACATIONS
They say you never get a second chance to make a first impression. It turns out the first impression that Capital Vacations made with one timeshare owner was hard to erase.…
A Birthday Gift from Capital Vacations
Which timeshare company behavior is worse? Abusing prospective customers with high-pressure sales tactics? Underhanded disregard for a customer’s right to read and understand a contract before signing? Or abusing them after they have made…
Not Family Friendly at Hilton
Our family and kid-friendly vacation ideas are guaranteed to bring your loved ones together to make memories you’ll never forget.” Well, that’s at least what Hilton Grand Vacations promises…
Lost in Transitions at Hilton/Diamond
Transitions are hard, especially when they involve the death of a loved one. Diamond Resorts professes to recognize that. And they sure seem empathetic on their website when promoting the Diamond Transitions program, which offers a what…
Not Family Friendly at Hilton
“Our family and kid-friendly vacation ideas are guaranteed to bring your loved ones together to make memories you’ll never forget.” Well, that’s at least what Hilton Grand Vacations promises…
Driven to Suicide by Diamond
“I would like to apologize to my family, brothers + sisters and in-laws for my actions.” That’s how Alfred Jeung began the suicide note he left behind before taking…
“47.6% of our Income to Diamond”
Sometimes you wonder if there is a special place reserved in hell… …for people who deliberately take advantage of our elders. We wonder about it when we read…