Constantly Moving Goalposts at Diamond
Maybe you’ve seen the Dilbert comic strip…The one where the boss tells his employee he suddenly needs an Ph.D. to qualify for his job.The employee gleefully confirms – he has this credential. The stunned boss…
Diamond’s “Foundation of Lies”
“Your home away from home awaits.” A saying so quaint, you can imagine it stitched onto a throw pillow. So we were a little amused to find it was also a marketing…
Abandoned by Diamond
There’s a big difference…between getting lost and being abandoned. When you choose a path that doesn’t end up where you intended, you are lost. But…when somebody else leads you down a path and then leaves you high and dry… Well, you have…
Shocked and Lied to by Diamond for 25 Years
Read All About It!The sales pitch of the old timely news boy.And if he was lucky, there would be a headline scandalous enough to speed up his sales.Our latest story…
Diamond’s “Massively Inflated Annual Assessments”
Ever increasing timeshare fees are like the weather… …everyone complains about it, but it seems nobody can do anything to change it. Well, until now. Meet Norman Zwicky. He’s a retired postal worker…
Diamond’s Exceptional “Practice of Coercion”
We’re sure Diamond Resorts International thinks of itself as exceptional. And after reading the details of the court case Leary v. Diamond we just might have to agree. Diamond is exceptional – just not in a good way! According…
Diamond’s Un-American Activities
In America, everyone has the right to an attorney – even criminals! EVERYONE, that is...EXCEPT timeshare owners at Diamond Resorts International. That’s what Robert and Suzanne Curthoys of Folsom, California discovered when they tried to get Diamond to…
The Predators at Diamond
Troy may be from Evansville, Indiana...but he sure gets around. He’s had to endure the timeshare sales pitch from Diamond Resorts in places like Las Vegas, Lake Tahoe, Maui and Orlando. That’s why we…
Lost in Translation at Diamond
Common courtesy. It’s the least a company can provide when dealing with customers. If someone has a question about your product, you answer it. If something goes wrong, you fix it. If you make…
Diamond’s Catch-22
You really must hand it to Diamond Resorts International. It is a company that knows no limits...at least that seems to be the case when it comes to harassing potential customers. Sure, we’ve…