Lost in Transition at Diamond
Common courtesy. It’s the least a company can provide when dealing with customers. If someone has a question about your product, you answer it. If something goes wrong, you fix it. If you make…
Disdain and Disrespect at Diamond
We get it. Timeshare companies are in business to make money. Why companies like Diamond Resorts make money is no mystery. How they go about making money it is what actually makes their customers so darn upset. Sales…
Elder Abuse at Diamond
Now there’s an email subject line that grabs your attention. Elder abuse is a pretty serious charge. But it seems justified after we read the full message from Marie in Vermilion, Ohio…
Absolutely No Benefits from Being an Owner at Diamond
We get it. Timeshare companies LIKE to keep things complicated. In fact, one of the reasons there are 2,170 pages of complaints against Diamond Resorts in the Florida Attorney General’s office is because it can take a while…
Diamond’s Dangerous Trap for Seniors
“Seniors Beware!” This is a blaring warning. The most important lesson to learn from the tragic story of 79-year-old Alfred Jeung. He committed suicide after making a disastrous series of Diamond Resorts timeshare purchases late…
The Diamond Straw that Broke Alfred’s Back
Last week, Timeshare Facts shared the tragic tale of 79-year-old Alfred Jeung. Alfred was driven to suicide by the mounting debts resulting from a catastrophic series of Diamond Resorts coerced timeshare purchases made during the last two years of his…
Driven to Suicide by Diamond
“I would like to apologize to my family, brothers + sisters and in-laws for my actions.” That’s how Alfred Jeung began the suicide note he left behind before taking his own…
“Misled and Lied To” by Diamond
“Just when I thought I was out, they pull me back in!” - Michael Corleone, The Godfather III Arguably, the most famous line in the movie The Godfather III. It comes when main character…
Leaning in Too Hard at Diamond
You have to hand it to Douglas, a sales agent from Diamond. Other Diamond agents spend a lot of time and effort imploring customers to overlook the questionable finances of a timeshare purchase with pie in…
Diamond’s Unjust and Fraudulent “Investments”
“Is a timeshare a good investment or a bad investment?” How many people have asked this question! But it’s really the wrong question. In fact, it’s a trick question. Why? Because a timeshare isn’t actually a personal…