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A Question for Diamond: “Do You Ever Stop?”

  • Post published:June 13, 2024
  • Post category:Newsletters
  • Reading time:6 mins read

Unhappy with your timeshare?    Most timeshare owners will hone in on a particularly horrendous sales experience, or a specific false promise that didn’t make its way into the contract, or…

Continue ReadingA Question for Diamond: “Do You Ever Stop?”

“A low move” from Diamond

  • Post published:May 30, 2024
  • Post category:Newsletters
  • Reading time:7 mins read

There are two truths about timeshare sales agents: 1:  No matter your “club” level, or how many points you have, it’s never enough. 2:  There’s no limit to how low they will go to convince…

Continue Reading“A low move” from Diamond

White Collar Crime at Diamond

  • Post published:May 16, 2024
  • Post category:Newsletters
  • Reading time:8 mins read

“What we experienced meets the FBI’s definition of white-collar crime” at Diamond Resorts.  The difference between a broken promise and a lie is a pretty bright line.  In the business world, if…

Continue ReadingWhite Collar Crime at Diamond

“47.6% of our Income to Diamond”

  • Post published:May 2, 2024
  • Post category:Newsletters
  • Reading time:5 mins read

Sometimes you wonder if there is a special place reserved in hell…  …for people who deliberately take advantage of our elders.    We wonder about it when we read about timeshare sales reps…

Continue Reading“47.6% of our Income to Diamond”

Diamond’s “Massively Inflated Annual Assessments”

  • Post published:February 29, 2024
  • Post category:Newsletters
  • Reading time:7 mins read

Ever increasing timeshare fees are like the weather… …everyone complains about it, but it seems nobody can do anything to change it. Well, until now. Meet Norman Zwicky. He’s a retired postal worker…

Continue ReadingDiamond’s “Massively Inflated Annual Assessments”

Diamond’s Exceptional “Practice of Coercion”

  • Post published:February 22, 2024
  • Post category:Newsletters
  • Reading time:6 mins read

We’re sure Diamond Resorts International thinks of itself as exceptional. And after reading the details of the court case Leary v. Diamond we just might have to agree. Diamond is exceptional – just not in a good way! According to…

Continue ReadingDiamond’s Exceptional “Practice of Coercion”

Diamond’s Un-American Activities

  • Post published:February 8, 2024
  • Post category:Newsletters
  • Reading time:6 mins read

In America, everyone has the right to an attorney – even criminals! EVERYONE, that is...EXCEPT timeshare owners at Diamond Resorts International.  That’s what Robert and Suzanne Curthoys of Folsom, California discovered when they tried to get Diamond to…

Continue ReadingDiamond’s Un-American Activities

The Predators at Diamond

  • Post published:January 25, 2024
  • Post category:Newsletters
  • Reading time:6 mins read

Troy may be from Evansville, Indiana...but he sure gets around. He’s had to endure the timeshare sales pitch from Diamond Resorts in places like Las Vegas, Lake Tahoe, Maui and Orlando.  That’s why we…

Continue ReadingThe Predators at Diamond

Lost in Transition at Diamond

  • Post published:January 18, 2024
  • Post category:Newsletters
  • Reading time:6 mins read

Common courtesy. It’s the least a company can provide when dealing with customers. If someone has a question about your product, you answer it. If something goes wrong, you fix it. If you make…

Continue ReadingLost in Transition at Diamond

Disdain and Disrespect at Diamond

  • Post published:January 2, 2024
  • Post category:Newsletters
  • Reading time:5 mins read

We get it. Timeshare companies are in business to make money. Why companies like Diamond Resorts make money is no mystery. How they go about making money it is what actually makes their customers so darn upset.  Sales…

Continue ReadingDisdain and Disrespect at Diamond
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Timeshare Facts

4 days ago

Timeshare Facts
“This company is shady, and I do not wish to do business with @HiltonGrandVac or @Hilton!” Honestly… can you blame them? buff.ly/yA0LmgB #timesharefacts ... See MoreSee Less

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Timeshare Facts

4 days ago

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Imagine being told by @HIltonGrandVac that your issue was resolved, but that conversation Never happened. Not just misleading, but straight-up fiction. buff.ly/yA0LmgB #timesharefacts ... See MoreSee Less

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5 days ago

Timeshare Facts
They followed the rules. Sent a cancellation request before the 10-day deadline. Certified mail. Express mail. Everything by the book. @Hilton said it resolved the issue. But that conversation NEVER happened. buff.ly/yA0LmgB #timesharefacts ... See MoreSee Less

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Latest Twitter
timesharesfacts Timeshare Facts @timesharesfacts ·
30 May

handed out the invitations. Then later said accepting those invitations had caused $9K in “depreciation," becuz there were "feebies" that actually cost timeshare owners. Pretty sleezy... https://buff.ly/Cd9bMXF #timesharefacts

Reply on Twitter 1928436548418048156 Retweet on Twitter 1928436548418048156 Like on Twitter 1928436548418048156 Twitter 1928436548418048156
timesharesfacts Timeshare Facts @timesharesfacts ·
29 May

“At a recent presentation, the @HiltonGrandVac sales rep told me that Hilton has been slowly taking away my ownership equity because I’ve attended and accepted their freebies." You read that right… https://buff.ly/Cd9bMXF #timesharefacts

Reply on Twitter 1928149567607857186 Retweet on Twitter 1928149567607857186 Like on Twitter 1928149567607857186 Twitter 1928149567607857186
timesharesfacts Timeshare Facts @timesharesfacts ·
29 May

Imagine being told your timeshare lost value because you accepted too many @Hilton freebies. Hilton rep: “Nothing is ever truly free.” So… customer appreciation = financial penalty? https://buff.ly/Cd9bMXF #timesharefacts

Reply on Twitter 1928074048686239753 Retweet on Twitter 1928074048686239753 Like on Twitter 1928074048686239753 Twitter 1928074048686239753
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

Hilton told the owner this mystery depreciation ha Hilton told the owner this mystery depreciation happens “on the back end” and isn’t visible.  Just another scheme by @HiltonGrandVac to penalize owners & push upgrades. Link in Bio  #timesharefacts
So kept inviting an owner to “gifted” present So  kept inviting an owner to “gifted” presentations…Then admitted the gifts secretly reduced their equity. And the fix? Upgrade of course! Link in Bio #timesharefacts
handed out the invitations. Then later said accept handed out the invitations. Then later said accepting those invitations had caused $9K in “depreciation," becuz there were "feebies" that actually cost timeshare owners. Pretty sleezy... Link in Bio #timesharefacts
“At a recent presentation, the @HiltonGrandVac s “At a recent presentation, the @HiltonGrandVac sales rep told me that Hilton has been slowly taking away my ownership equity because I’ve attended and accepted their freebies." You read that right… Link in Bio #timesharefacts
Imagine being told your timeshare lost value becau Imagine being told your timeshare lost value because you accepted too many @Hilton freebies.  Hilton rep: “Nothing is ever truly free.” So… customer appreciation = financial penalty? Link in Bio #timesharefacts
The “thanks for attending” gift from @HiltonGr The “thanks for attending” gift from @HiltonGrandVac came with a $9,000 penalty! Apparently, showing up at too many presentations means @Hilton depreciates your equity. Seriously! Link in Bio #timesharefacts
Customer appreciation is fundamental to building c Customer appreciation is fundamental to building customer loyalty.  Apparently @HiltonGrandVac never learned this lesson in business school. Link in Bio #timesharefacts
“This company is shady, and I do not wish to do “This company is shady, and I do not wish to do business with @HiltonGrandVac or @Hilton!” Honestly… can you blame them? Link in Bio #timesharefacts
Imagine being told by @HIltonGrandVac that your is Imagine being told by @HIltonGrandVac that your issue was resolved, but that conversation Never happened. Not just misleading, but straight-up fiction. Link in Bio #timesharefacts
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