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The Predators at Diamond

  • Post published:January 25, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

Troy may be from Evansville, Indiana...but he sure gets around. He’s had to endure the timeshare sales pitch from Diamond Resorts in places like Las Vegas, Lake Tahoe, Maui and Orlando.  That’s why we…

Continue ReadingThe Predators at Diamond

Lost in Transition at Diamond

  • Post published:January 18, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

Common courtesy. It’s the least a company can provide when dealing with customers. If someone has a question about your product, you answer it. If something goes wrong, you fix it. If you make…

Continue ReadingLost in Transition at Diamond

Disdain and Disrespect at Diamond

  • Post published:January 2, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

We get it. Timeshare companies are in business to make money. Why companies like Diamond Resorts make money is no mystery. How they go about making money it is what actually makes their customers so darn upset.  Sales…

Continue ReadingDisdain and Disrespect at Diamond

Elder Abuse at Diamond

  • Post published:December 21, 2023
  • Post category:Newsletters
  • Reading time:2 mins read

Now there’s an email subject line that grabs your attention.   Elder abuse is a pretty serious charge.   But it seems justified after we read the full message from Marie in Vermilion, Ohio…

Continue ReadingElder Abuse at Diamond

Absolutely No Benefits from Being an Owner at Diamond

  • Post published:December 7, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

We get it. Timeshare companies LIKE to keep things complicated.  In fact, one of the reasons there are 2,170 pages of complaints against Diamond Resorts in the Florida Attorney General’s office is because it can take a while…

Continue ReadingAbsolutely No Benefits from Being an Owner at Diamond

Diamond’s Dangerous Trap for Seniors

  • Post published:November 30, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

“Seniors Beware!” This is a blaring warning.  The most important lesson to learn from the tragic story of 79-year-old Alfred Jeung.  He committed suicide after making a disastrous series of Diamond Resorts timeshare purchases late…

Continue ReadingDiamond’s Dangerous Trap for Seniors

The Diamond Straw that Broke Alfred’s Back

  • Post published:November 28, 2023
  • Post category:Newsletters
  • Reading time:4 mins read

Last week, Timeshare Facts shared the tragic tale of 79-year-old Alfred Jeung. Alfred was driven to suicide by the mounting debts resulting from a catastrophic series of Diamond Resorts coerced timeshare purchases made during the last two years of his…

Continue ReadingThe Diamond Straw that Broke Alfred’s Back

Driven to Suicide by Diamond

  • Post published:November 21, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

“I would like to apologize to my family, brothers + sisters and in-laws for my actions.” That’s how Alfred Jeung began the suicide note he left behind before taking his own…

Continue ReadingDriven to Suicide by Diamond

“Misled and Lied To” by Diamond

  • Post published:November 14, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

“Just when I thought I was out, they pull me back in!”    - Michael Corleone, The Godfather III Arguably, the most famous line in the movie The Godfather III. It comes when main character…

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Leaning in Too Hard at Diamond

  • Post published:November 7, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

You have to hand it to Douglas, a sales agent from Diamond. Other Diamond agents spend a lot of time and effort imploring customers to overlook the questionable finances of a timeshare purchase with pie in…

Continue ReadingLeaning in Too Hard at Diamond
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Timeshare Facts

3 days ago

Timeshare Facts
Deny everything. Then a quiet payoff? @HiltonGrandVac actions say it all. "This tells me @Hilton KNOWS lies were used." buff.ly/G3vSJpR #timesharefacts ... See MoreSee Less

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Timeshare Facts

3 days ago

Timeshare Facts
They denied any false promises. But then @HiltonGrandVac offered a $1K maintenance CREDIT. If nothing wrong happened, why the payout @Hilton? buff.ly/G3vSJpR #timesharefacts ... See MoreSee Less

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4 days ago

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The @HiltonGrandVac customer service rep wasn't at the sales pitch. But called all the sales promises false. How do you deny something you didn't even witness? Guess its just the @Hilton way. buff.ly#timesharefactssharefacts ... See MoreSee Less

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Latest Twitter
timesharesfacts Timeshare Facts @timesharesfacts ·
26 Feb

One customer half joked they’d pay $20K for a deal that @HiltonGrandVac was offering at $80K. The @Hilton got insulted & told them they wasted HER time. Oh the irony. https://buff.ly/InfI0X0 #timesharefacts

Reply on Twitter 2027096490653425739 Retweet on Twitter 2027096490653425739 Like on Twitter 2027096490653425739 Twitter 2027096490653425739
timesharesfacts Timeshare Facts @timesharesfacts ·
26 Feb

The “this deal is only good today” scam is bad enough @HiltonGrandVac, but add in condescension, dodging questions, and rude tone? It’s a hard no from us. https://buff.ly/InfI0X0 #timesharefacts

Reply on Twitter 2027020982360158224 Retweet on Twitter 2027020982360158224 Like on Twitter 2027020982360158224 Twitter 2027020982360158224
timesharesfacts Timeshare Facts @timesharesfacts ·
24 Feb

Deny everything. Then a quiet payoff? @HiltonGrandVac actions say it all. "This tells me @Hilton KNOWS lies were used."  https://buff.ly/G3vSJpR #timesharefacts

Reply on Twitter 2026371805812797642 Retweet on Twitter 2026371805812797642 Like on Twitter 2026371805812797642 Twitter 2026371805812797642
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

Multiple people reported nearly identical rude tre Multiple people reported nearly identical rude treatment by @HiltonGrandVac at the Parc Soleil property in Orlando.  It's clearly part of the @Hilton sales playbook. Link in Bio #timesharefacts
One customer half joked they’d pay $20K for a deal One customer half joked they’d pay $20K for a deal that @HiltonGrandVac was offering at $80K. The @Hilton got insulted & told them they wasted HER time. Oh the irony.  Link in Bio  #timesharefacts
The “this deal is only good today” scam is bad eno The “this deal is only good today” scam is bad enough @HiltonGrandVac, but add in condescension, dodging questions, and rude tone? It’s a hard no from us. Link in Bio #timesharefacts
Deny everything. Then a quiet payoff? @HiltonGran Deny everything. Then a quiet payoff?  @HiltonGrandVac actions say it all. "This tells me @Hilton KNOWS lies were used." Link in Bio #timesharefacts
They denied any false promises. But then @HiltonG They denied any false promises.  But then @HiltonGrandVac offered a $1K maintenance CREDIT.  If nothing wrong happened, why the payout @Hilton?  Link in Bio #timesharefacts
The @HiltonGrandVac customer service rep wasn't at The @HiltonGrandVac customer service rep wasn't at the sales pitch.  But called all the sales promises false.  How do you deny something you didn't even witness?  Guess its just the @Hilton way. Link in Bio  #timesharefacts
“We are hoping that you may be able to help us can “We are hoping that you may be able to help us cancel our timeshare with @Hilton. We were lied to and misled with amazing benefits and low prices.” Not a happy timeshare customer. Link in Bio #timesharefacts
Told by @HiltonGrandVac that maintenance fees woul Told by @HiltonGrandVac that maintenance fees would only rise without upgrade. So they upgraded… and guess what? The fees still went up—by $900/year! Sound fair to you? Yeah, not to us neither.  Link in Bio #timesharefacts
ARDA has an ethics code. @CapitalVacays just ignor ARDA has an ethics code. @CapitalVacays just ignores it.  Owners like Jo-Ann pay the price.  ARDA still looks the other way. Link in Bio #timesharefacts
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