Where’s the Dignity at Hilton Grand Vacations/Diamond?
You’d think that if there was anyone the timeshare industry would treat with dignity and respect, it would be retirees. After all, they make up a significant share of timeshare owners.…
ARDA’s Antithetical Ethics Code
You could have knocked us down with a feather! The timeshare industry… wait for it… they have a code of ethics! Seriously! Who knew? In fact, the American Resort Development Association (ARDA), the trade association for…
A Simple Plea to Hilton
In theory, timeshare ownership shouldn’t be that complicated. In return for the money you give your timeshare company, the company gives you access to beautiful properties in beautiful locations when you’re…
Important Questions for Hilton
There are so many questions that timeshare owners have for Hilton Grand Vacations. It’s really hard to guess what will create the next collective outrage. Coercive sales tactics? Or maybe promised buy backs that…
Customer Depreciation at Hilton
Most successful businesses invest a lot of time and money so that their customers know how much they appreciate their business. After all, customer appreciation is fundamental to building customer loyalty. Apparently, Hilton Grand…
Hilton’s “Outright Lie”
Give the hundreds upon hundreds of horror stories we have shared at Timeshare Facts, do you ever wonder… Why would anyone ever sign up for a timeshare in the first place? The answer seems to…
Something Shady’s Going on at Hilton
We’ll be the first to admit it. Hilton’s more than a big company. It’s global. It’s hard to keep everyone happy. Although a good first step for Hilton would be to put an end to all the…
Is Hilton a Scam?
The question was quite simple. Unfamiliar with timeshares, a poster to Reddit had received several solicitations for a vacation getaway from Hilton Grand Vacations featuring a timeshare presentation. They simply asked the Reddit universe, “Is it a…
Hilton’s “Devious, Misleading and Dishonest” Tactics
It might be hard to believe but, every once in a while, even we here at Timeshare Facts like to take a step back...reflect...and ask ourselves, “Are we being too hard on Hilton?” But…
Hilton’s “Horrid Process” for a Disabled Veteran
We know some of you would like to be a fly on the wall… to find out what really goes on in a Hilton Grand Vacations timeshare presentation… Aside from the hours of…