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  2. Hilton Grand Vacations

The WRONG Kind of Innovation at Hilton

  • Post published:November 13, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

You gotta hand it to the sales team at Hilton Grand Vacations.   When you scour the hundreds of complaints that Hilton owners have filed with the Better Business Bureau, you end up…

Continue ReadingThe WRONG Kind of Innovation at Hilton

No Laughing Matter at Hilton

  • Post published:November 6, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Popular in the 1980s was a deadpan standup comic whose sense of humor was short, dry and ironic.      There was classic short joke he told about his neighborhood food…

Continue ReadingNo Laughing Matter at Hilton

Plenty of Blame for Hilton (and Diamond)

  • Post published:October 30, 2025
  • Post category:Newsletters
  • Reading time:2 mins read

If you’re a Diamond Resorts timeshare owner, you can be forgiven for being a little confused.   Who should get the blame for all that’s gone wrong for Diamond owners since Hilton Grand Vacations bought Diamond in 2021…

Continue ReadingPlenty of Blame for Hilton (and Diamond)

Significant Discrepancies for Seniors at Hilton

  • Post published:October 23, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

What is it with Hilton Grand Vacations and seniors?   Comb through the hundreds of complaints against Hilton on file with the Better Business Bureau and it’s shocking just how many come from seniors and retirees.…

Continue ReadingSignificant Discrepancies for Seniors at Hilton

Transparent Secrets at ARDA

  • Post published:October 21, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Depending on who you ask, somewhere between 70% and 85% of timeshare owners regret buying a timeshare.   That’s, well, that’s...a lot!!   So, the American Resort Development Association (ARDA), the trade association of the…

Continue ReadingTransparent Secrets at ARDA

Not Family Friendly at Hilton

  • Post published:October 9, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Our family and kid-friendly vacation ideas are guaranteed to bring your loved ones together to make memories you’ll never forget.”   Well, that’s at least what Hilton Grand Vacations promises…

Continue ReadingNot Family Friendly at Hilton

Not Family Friendly at Hilton

  • Post published:October 2, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

“Our family and kid-friendly vacation ideas are guaranteed to bring your loved ones together to make memories you’ll never forget.”   Well, that’s at least what Hilton Grand Vacations promises…

Continue ReadingNot Family Friendly at Hilton

Where’s the Dignity at Hilton Grand Vacations/Diamond?

  • Post published:September 18, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

You’d think that if there was anyone the timeshare industry would treat with dignity and respect, it would be retirees.   After all, they make up a significant share of…

Continue ReadingWhere’s the Dignity at Hilton Grand Vacations/Diamond?

Buyer’s Remorse with Diamond

  • Post published:September 9, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Buyer’s remorse.   In a recent survey, 85% of timeshare owners expressed regret about their timeshare purchase.  We’re pretty sure Hilton Grand Vacations is familiar with the concept.   If their owners’ disappointing experiences weren’t…

Continue ReadingBuyer’s Remorse with Diamond

What’s Specifically Wrong with Hilton

  • Post published:September 4, 2025
  • Post category:Newsletters
  • Reading time:4 mins read

It might surprise you to find out that we can sympathize with timeshare companies like Hilton Grand Vacations. Well, maybe just a little.   After all, when you read through the hundreds of…

Continue ReadingWhat’s Specifically Wrong with Hilton
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Timeshare Facts

2 days ago

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Hmmm. @Hilton said it could no longer discuss the issue… because it was in foreclosure. But a wrongful foreclosure WAS the the issue. That's not customer service, its innovative deception. buff.ly/cZF#timesharefactsfacts ... See MoreSee Less

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Timeshare Facts

2 days ago

Timeshare Facts
The day after @Hilton promised to call the owner to "resolve the issue,"the family received a foreclosure notice. Foreclosed. For not paying fees @Hilton said were waived. buff.ly/cZFc58E #timesharefacts ... See MoreSee Less

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Timeshare Facts

3 days ago

Timeshare Facts
The @HiltonGrandVac customer service runaround: will call you back, let me check on that, someone will follow up. Sound familiar? Try six months of that! buff.ly/cZFc58E #timesharefacts ... See MoreSee Less

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Latest Twitter
timesharesfacts Timeshare Facts @timesharesfacts ·
6h

The catch: in return for the $348K "gift," Causeway on the Gull must hand over 50 interval weeks & give @CapitalVacays first dibs on buying others. Trojan Horse.  https://buff.ly/WPqdrJV #timesharefacts

Reply on Twitter 1991582481565315094 Retweet on Twitter 1991582481565315094 Like on Twitter 1991582481565315094 Twitter 1991582481565315094
timesharesfacts Timeshare Facts @timesharesfacts ·
11h

Causeway on Gull’s board signed a 10-year management deal w @CapitalVacays. On paper, Capital made a gift of $348,000. Generous enough to be suspicious.  https://buff.ly/WPqdrJV #timesharefacts

Reply on Twitter 1991506991634583742 Retweet on Twitter 1991506991634583742 Like on Twitter 1991506991634583742 Twitter 1991506991634583742
timesharesfacts Timeshare Facts @timesharesfacts ·
19 Nov

The lessons of the Trojan Horse. That's exactly what the Concerned Owners Group saw in the "Helpful offer" they received from @CapitalVacays.  https://buff.ly/WPqdrJV #timesharefacts

Reply on Twitter 1991235053230125451 Retweet on Twitter 1991235053230125451 Like on Twitter 1991235053230125451 Twitter 1991235053230125451
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

Causeway on Gull’s board signed a 10-year manageme Causeway on Gull’s board signed a 10-year management deal w @CapitalVacays. On paper, Capital made a gift of $348,000.  Generous enough to be suspicious.  Link in Bio  #timesharefacts
The lessons of the Trojan Horse. That's exactly wh The lessons of the Trojan Horse. That's exactly what the Concerned Owners Group saw in the "helpful offer" they received from @CapitalVacays. Link in Bio #timesharefacts
Hmmm. @Hilton said it could no longer discuss the Hmmm.  @Hilton said it could no longer discuss the issue… because it was in foreclosure.  But a wrongful foreclosure WAS the the issue.  That's not customer service, its innovative deception.  Link in Bio  #timesharefacts
The day after @Hilton promised to call the owner t The day after @Hilton promised to call the owner to "resolve the issue,"the family received a foreclosure notice.  Foreclosed.  For not paying fees @Hilton said were waived.  Link in Bio  #timesharefacts
The @HiltonGrandVac customer service runaround: wi The @HiltonGrandVac customer service runaround: will call you back, let me check on that, someone will follow up. Sound familiar? Try six months of that! Link in Bio #timesharefacts
The family asked for the deal in writing - a smart The family asked for the deal in writing - a smart consumer.  @Hilton said, we'll add that later.  Months later, they got a bill for the very fees they were told would be waived. Link in Bio  #timesharefacts
A couple “upgraded” their timeshare after being to A couple “upgraded” their timeshare after being told their maintenance fees would be waived for 10 years, if they used a certain number of points. They double-checked if it was true.  But… it wasn't.  Link in Bio #timesharefacts
You gotta hand it to the sales reps at @HiltonGran You gotta hand it to the sales reps at @HiltonGrandVac.  It's not only how many people they deceive, but how many different ways they find to do it! Link in Bio #timesharefacts
“As a retired military family, we have always held “As a retired military family, we have always held a deep sense of patriotism and trust in companies that value the well-being of veterans…Shame on @CapitalVacays!" Shame indeed. Link in Bio  #timesharefacts
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