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  2. Hilton Grand Vacations

Hilton’s “Unethical and Unprofessional Conduct”

  • Post published:January 20, 2026
  • Post category:Newsletters
  • Reading time:3 mins read

“The most important thing to do if you find yourself in a hole is to stop digging.”   That’s billionaire investor Warren Buffett’s sage advice on how to get out…

Continue ReadingHilton’s “Unethical and Unprofessional Conduct”

“Taken Advantage of By Hilton”

  • Post published:January 15, 2026
  • Post category:Newsletters
  • Reading time:3 mins read

“Hilton is one of the most respected brands in the world.”   At least, that’s what they claim on their website.   Go ahead, take a look. It’s right there under the…

Continue Reading“Taken Advantage of By Hilton”

Hilton’s Dominoes of Debt

  • Post published:January 6, 2026
  • Post category:Newsletters
  • Reading time:3 mins read

Hilton Grand Vacations certainly has some chutzpah!   They really know how to hit a customer where it hurts.   In our last message we shared the audacious story of Elizabeth, the 63-year-old…

Continue ReadingHilton’s Dominoes of Debt

Hilton’s Obvious Rescission Deception

  • Post published:December 30, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

For Elizabeth, it was as obvious as night and day.   While staying at a Hilton resort in Hawaii in January 2022, the 63-year-old resident of University Park, Maryland purchased a timeshare…

Continue ReadingHilton’s Obvious Rescission Deception

Hilton’s Extraordinary $36,000 Bait and Switch

  • Post published:December 16, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

“Escape the Ordinary”   That’s the timeshare experience Hilton Grand Vacations promises customers on its website.   And you could certainly call the experience that many Hilton owners have had with the company extraordinary – just not in…

Continue ReadingHilton’s Extraordinary $36,000 Bait and Switch

Making Things Worse at Hilton

  • Post published:December 11, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

We used to think there was nothing worse than not being able to reach anyone at a timeshare company like Hilton Grand Vacations.   Read through the many, many complaints against Hilton that owners have filed…

Continue ReadingMaking Things Worse at Hilton

“Pregnant, tired, hungry and drained” by Hilton Grand Vacations

  • Post published:December 2, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

You all would probably agree…   It’s mind boggling how many stories we have been able to share about how timeshare companies abuse timeshare owners. And you’ve probably noticed we…

Continue Reading“Pregnant, tired, hungry and drained” by Hilton Grand Vacations

The WRONG Kind of Innovation at Hilton

  • Post published:November 13, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

You gotta hand it to the sales team at Hilton Grand Vacations.   When you scour the hundreds of complaints that Hilton owners have filed with the Better Business Bureau, you end up…

Continue ReadingThe WRONG Kind of Innovation at Hilton

No Laughing Matter at Hilton

  • Post published:November 6, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Popular in the 1980s was a deadpan standup comic whose sense of humor was short, dry and ironic.      There was classic short joke he told about his neighborhood food…

Continue ReadingNo Laughing Matter at Hilton

Plenty of Blame for Hilton (and Diamond)

  • Post published:October 30, 2025
  • Post category:Newsletters
  • Reading time:2 mins read

If you’re a Diamond Resorts timeshare owner, you can be forgiven for being a little confused.   Who should get the blame for all that’s gone wrong for Diamond owners since Hilton Grand Vacations bought Diamond in 2021…

Continue ReadingPlenty of Blame for Hilton (and Diamond)
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Timeshare Facts

1 week ago

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When your business draws comparisons to a crime family, it might be time to reevaluate your approach to customer service. @CapVacays "is a crooked dishonest thieving company." buff.ly/sRr9TPa #timesharefacts ... See MoreSee Less

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1 week ago

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"We feel helpless without a legit way to stop them. @CapVacays will promise the moon but if you say no, they become rude and nasty." Makes The Godfather look like a feel-good movie. buff.ly/sRr9TPa #timesharefacts ... See MoreSee Less

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1 week ago

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Despite prohibiting owners from using their timeshares for over a year, @CapVacays still demands maintenance fees. That's Vito Corleone-level shakedown.https://buff.ly/sRr9#timesharefactsfacts ... See MoreSee Less

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Latest Twitter
timesharesfacts Timeshare Facts @timesharesfacts ·
19 Jan

Selling the impossible: @HiltonGrandVac promised two weeks of vacation. But the package wasn’t big enough to even book a stay. @Hilton knew it - they just planned to force them to upgrade later. https://buff.ly/gvjzE49 #timesharefacts

Reply on Twitter 2013250509272915968 Retweet on Twitter 2013250509272915968 Like on Twitter 2013250509272915968 Twitter 2013250509272915968
timesharesfacts Timeshare Facts @timesharesfacts ·
18 Jan

They were sold a dream - luxury, savings, the @Hilton brand they could trust. Instead, they got @HiltonGrandVac: 3-hour high-pressure sales, a package too small to use & hidden fees. We call that the @Hilton Hustle. https://buff.ly/gvjzE49 #timesharefacts

Reply on Twitter 2012903030983696538 Retweet on Twitter 2012903030983696538 Like on Twitter 2012903030983696538 Twitter 2012903030983696538
timesharesfacts Timeshare Facts @timesharesfacts ·
17 Jan

"One of the most respected brands in the world.” That's is how @Hilton describes itself. But for @HiltonGrand Vac owners? Respect is the last thing they get. https://buff.ly/gvjzE49 #timesharefacts

Reply on Twitter 2012631139261796802 Retweet on Twitter 2012631139261796802 Like on Twitter 2012631139261796802 Twitter 2012631139261796802
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

Since Feb 2023, this owner has been begging @Hilto Since Feb 2023, this owner has been begging @HiltonGrandVac to cancel their timeshare. The response? Dismissive denials, endless runarounds, & zero respect. Is this what a “respected brand” does @Hilton?! Link in Bio #timesharefacts
@HiltonGrandVac conveniently forgot to mention ann @HiltonGrandVac conveniently forgot to mention annual maintenance fees - because who would agree if they knew the true cost? Full transparency shouldn’t be optional, @Hilton! Link in Bio #timesharefacts
Selling the impossible: @HiltonGrandVac promised t Selling the impossible: @HiltonGrandVac promised two weeks of vacation. But the package wasn’t big enough to even book a stay. @Hilton knew it - they just planned to force them to upgrade later. Link in Bio #timesharefacts
They were sold a dream - luxury, savings, the @Hil They were sold a dream - luxury, savings, the @Hilton brand they could trust. Instead, they got @HiltonGrandVac: 3-hour high-pressure sales, a package too small to use & hidden fees. We call that the @Hilton Hustle. Link in Bio #timesharefacts
"One of the most respected brands in the world.” T "One of the most respected brands in the world.” That's is how @Hilton describes itself.  But for @HiltonGrand Vac owners? Respect is the last thing they get. Link in Bio #timesharefacts
Renting out his unused timeshare week w @CapVacays Renting out his unused timeshare week w @CapVacays sounded like a way to ease financial stress. Instead, it created more headaches for Erik: “Very unethical.” Link in Bio #timesharefacts
“This is just a delay by @CapVacays so I will even “This is just a delay by @CapVacays so I will eventually stop trying to get paid for my week, so they can keep the entire amount.” Link in Bio #timesharefacts
The reason @CapVacays stated it wouldn't pay Erik The reason @CapVacays stated it wouldn't pay Erik his rental funds wasn't written in either the rental agreement or the yearly invoice. More lies. Link in Bio #timesharefacts
After numerous calls, Erik was basical told by @Ca After numerous calls, Erik was basical told by @CapVacays that his check "was in the mail." Yeah right.  No check ever came.  Link in Bio #timesharefacts
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