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Significant Discrepancies for Seniors at Hilton

  • Post published:October 23, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

What is it with Hilton Grand Vacations and seniors?   Comb through the hundreds of complaints against Hilton on file with the Better Business Bureau and it’s shocking just how many come from seniors and retirees.…

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Transparent Secrets at ARDA

  • Post published:October 21, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Depending on who you ask, somewhere between 70% and 85% of timeshare owners regret buying a timeshare.   That’s, well, that’s...a lot!!   So, the American Resort Development Association (ARDA), the trade association of the…

Continue ReadingTransparent Secrets at ARDA

Not Family Friendly at Hilton

  • Post published:October 9, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Our family and kid-friendly vacation ideas are guaranteed to bring your loved ones together to make memories you’ll never forget.”   Well, that’s at least what Hilton Grand Vacations promises…

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Not Family Friendly at Hilton

  • Post published:October 2, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

“Our family and kid-friendly vacation ideas are guaranteed to bring your loved ones together to make memories you’ll never forget.”   Well, that’s at least what Hilton Grand Vacations promises…

Continue ReadingNot Family Friendly at Hilton

Where’s the Dignity at Hilton Grand Vacations/Diamond?

  • Post published:September 18, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

You’d think that if there was anyone the timeshare industry would treat with dignity and respect, it would be retirees.   After all, they make up a significant share of…

Continue ReadingWhere’s the Dignity at Hilton Grand Vacations/Diamond?

Buyer’s Remorse with Diamond

  • Post published:September 9, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Buyer’s remorse.   In a recent survey, 85% of timeshare owners expressed regret about their timeshare purchase.  We’re pretty sure Hilton Grand Vacations is familiar with the concept.   If their owners’ disappointing experiences weren’t…

Continue ReadingBuyer’s Remorse with Diamond

What’s Specifically Wrong with Hilton

  • Post published:September 4, 2025
  • Post category:Newsletters
  • Reading time:4 mins read

It might surprise you to find out that we can sympathize with timeshare companies like Hilton Grand Vacations. Well, maybe just a little.   After all, when you read through the hundreds of…

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Another Timeshare Mystery Solved

  • Post published:August 14, 2025
  • Post category:Newsletters
  • Reading time:4 mins read

It’s always been a bit of a headscratcher.   If the vision of the timeshare industry is, as its trade association, the American Resort Development Association (ARDA), claims, “to put…

Continue ReadingAnother Timeshare Mystery Solved

Justice Denied at Hilton

  • Post published:August 7, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

"Justice delayed is justice denied,” is a legal saying that pre-dates Biblical times.      It also explains a lot of interactions with Hilton Grand Vacations.   We found a prime example…

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Everything Hilton Told Them Was Not True

  • Post published:July 31, 2025
  • Post category:Newsletters
  • Reading time:3 mins read

Breathtaking.    Simply breathtaking.    That’s the only we can describe the most blatant disregard for the American Resort Developers Association (ARDA) Code of Ethics by Hilton Grand Vacations we’ve come across in the hundreds…

Continue ReadingEverything Hilton Told Them Was Not True
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1 week ago

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When your business draws comparisons to a crime family, it might be time to reevaluate your approach to customer service. @CapVacays "is a crooked dishonest thieving company." buff.ly/sRr9TPa #timesharefacts ... See MoreSee Less

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"We feel helpless without a legit way to stop them. @CapVacays will promise the moon but if you say no, they become rude and nasty." Makes The Godfather look like a feel-good movie. buff.ly/sRr9TPa #timesharefacts ... See MoreSee Less

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1 week ago

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Despite prohibiting owners from using their timeshares for over a year, @CapVacays still demands maintenance fees. That's Vito Corleone-level shakedown.https://buff.ly/sRr9#timesharefactsfacts ... See MoreSee Less

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Latest Twitter
timesharesfacts Timeshare Facts @timesharesfacts ·
19 Jan

Selling the impossible: @HiltonGrandVac promised two weeks of vacation. But the package wasn’t big enough to even book a stay. @Hilton knew it - they just planned to force them to upgrade later. https://buff.ly/gvjzE49 #timesharefacts

Reply on Twitter 2013250509272915968 Retweet on Twitter 2013250509272915968 Like on Twitter 2013250509272915968 Twitter 2013250509272915968
timesharesfacts Timeshare Facts @timesharesfacts ·
18 Jan

They were sold a dream - luxury, savings, the @Hilton brand they could trust. Instead, they got @HiltonGrandVac: 3-hour high-pressure sales, a package too small to use & hidden fees. We call that the @Hilton Hustle. https://buff.ly/gvjzE49 #timesharefacts

Reply on Twitter 2012903030983696538 Retweet on Twitter 2012903030983696538 Like on Twitter 2012903030983696538 Twitter 2012903030983696538
timesharesfacts Timeshare Facts @timesharesfacts ·
17 Jan

"One of the most respected brands in the world.” That's is how @Hilton describes itself. But for @HiltonGrand Vac owners? Respect is the last thing they get. https://buff.ly/gvjzE49 #timesharefacts

Reply on Twitter 2012631139261796802 Retweet on Twitter 2012631139261796802 Like on Twitter 2012631139261796802 Twitter 2012631139261796802
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

Since Feb 2023, this owner has been begging @Hilto Since Feb 2023, this owner has been begging @HiltonGrandVac to cancel their timeshare. The response? Dismissive denials, endless runarounds, & zero respect. Is this what a “respected brand” does @Hilton?! Link in Bio #timesharefacts
@HiltonGrandVac conveniently forgot to mention ann @HiltonGrandVac conveniently forgot to mention annual maintenance fees - because who would agree if they knew the true cost? Full transparency shouldn’t be optional, @Hilton! Link in Bio #timesharefacts
Selling the impossible: @HiltonGrandVac promised t Selling the impossible: @HiltonGrandVac promised two weeks of vacation. But the package wasn’t big enough to even book a stay. @Hilton knew it - they just planned to force them to upgrade later. Link in Bio #timesharefacts
They were sold a dream - luxury, savings, the @Hil They were sold a dream - luxury, savings, the @Hilton brand they could trust. Instead, they got @HiltonGrandVac: 3-hour high-pressure sales, a package too small to use & hidden fees. We call that the @Hilton Hustle. Link in Bio #timesharefacts
"One of the most respected brands in the world.” T "One of the most respected brands in the world.” That's is how @Hilton describes itself.  But for @HiltonGrand Vac owners? Respect is the last thing they get. Link in Bio #timesharefacts
Renting out his unused timeshare week w @CapVacays Renting out his unused timeshare week w @CapVacays sounded like a way to ease financial stress. Instead, it created more headaches for Erik: “Very unethical.” Link in Bio #timesharefacts
“This is just a delay by @CapVacays so I will even “This is just a delay by @CapVacays so I will eventually stop trying to get paid for my week, so they can keep the entire amount.” Link in Bio #timesharefacts
The reason @CapVacays stated it wouldn't pay Erik The reason @CapVacays stated it wouldn't pay Erik his rental funds wasn't written in either the rental agreement or the yearly invoice. More lies. Link in Bio #timesharefacts
After numerous calls, Erik was basical told by @Ca After numerous calls, Erik was basical told by @CapVacays that his check "was in the mail." Yeah right.  No check ever came.  Link in Bio #timesharefacts
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