Breathtaking. Simply breathtaking. That’s the only we can describe the most blatant disregard for the American Resort Developers Association (ARDA) Code of Ethics by Hilton Grand Vacations we’ve come across in the hundreds…
So why do you suppose timeshare companies always rush new owners through the signing of sales documents at the end of a lengthy sales pitch. Could it be so the owners…
“Membership has its privileges.” That’s the motivating force behind every business built on membership fees – from country clubs to wholesale warehouse stores, even American Express! Well, every…
It’s ironic, isn’t it? It’s called the “timeshare industry.” But it really seems to be not interested in sharing time at all! Timeshare sales pitches go on so long. There’s…
Recently we brought you the story of Quan Nguyen, a sales director for Diamond Resorts International, who was fired for being too ethical. Nope - that’s not a typo. According to Mr. Nguyen’s lawsuit, he…
Ever wonder why so many unethical people are drawn to sales positions with timeshare companies? It can’t just be a coincidence. Sure, there are commissions and incentives that…
You’d think that if there was anyone the timeshare industry would treat with dignity and respect, it would be retirees. After all, they make up a significant share of timeshare owners.…
You could have knocked us down with a feather! The timeshare industry… wait for it… they have a code of ethics! Seriously! Who knew? In fact, the American Resort Development Association (ARDA), the trade association for…
In theory, timeshare ownership shouldn’t be that complicated. In return for the money you give your timeshare company, the company gives you access to beautiful properties in beautiful locations when you’re…
There are so many questions that timeshare owners have for Hilton Grand Vacations. It’s really hard to guess what will create the next collective outrage. Coercive sales tactics? Or maybe promised buy backs that…