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The Inside Sales Scoop on Diamond

  • Post published:July 30, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

Wow!  We think we’ve heard it all when it comes to timeshares sales.    But we just learned something new about Diamond.  Timeshare Facts has exposed dozens upon dozens of cases where Diamond Resorts agents use…

Continue ReadingThe Inside Sales Scoop on Diamond

Two Years of Timeshare Facts: Reflecting on Your Stories

  • Post published:June 25, 2024
  • Post category:Newsletters
  • Reading time:4 mins read

It’s been over two years now since Timeshare Facts was started.  During that time, we have provided insights, resources and factual reports to help you work through the complex issues with timeshares. And…

Continue ReadingTwo Years of Timeshare Facts: Reflecting on Your Stories

“A Story of Liars and Thieves” at Diamond

  • Post published:June 18, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

The first line of Bill’s email to Timeshare Facts let us know from the get-go we had a real humdinger to read!!    “Liars and thieves is the best way to classify the…

Continue Reading“A Story of Liars and Thieves” at Diamond

A Question for Diamond: “Do You Ever Stop?”

  • Post published:June 13, 2024
  • Post category:Newsletters
  • Reading time:2 mins read

Unhappy with your timeshare?    Most timeshare owners will hone in on a particularly horrendous sales experience, or a specific false promise that didn’t make its way into the contract, or…

Continue ReadingA Question for Diamond: “Do You Ever Stop?”

This Hilton Bait and Switch Takes the Cake!!!

  • Post published:May 14, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

The ol’ Bait-and-Switch.   That’s what many have called the tactics used in timeshare agreements.    But when it comes to bait-and-switch, this recent lawsuit against Hilton Grand Vacations has to take the cake.  In this crazy story, Hilton Grand Vacations claims that…

Continue ReadingThis Hilton Bait and Switch Takes the Cake!!!

Diamond’s Unwanted Reservations

  • Post published:September 21, 2023
  • Post category:Newsletters
  • Reading time:2 mins read

One of the most common complaints made by Diamond Resorts timeshare owners? …They can never get a reservation when they want. So, we were very surprised to discover that Kate, a Diamond owner from Beverly, Massachusetts, was…

Continue ReadingDiamond’s Unwanted Reservations

No fun and games at Diamond

  • Post published:August 29, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

There is a dirty little secret to timeshares. Takes most people by surprise. But…in most cases…there is no actual – or, at least, no specific – property involved. They are clever.  Listen closely. It says so right in the…

Continue ReadingNo fun and games at Diamond

“Our weeks are worthless” after Diamond takeover”

  • Post published:June 27, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

We couldn’t believe it. Deep in the 2,170 page of complaints against Diamond Resorts in the Florida Attorney General’s office we came across someone who had something good to say about a timeshare company... ...a company that kept…

Continue Reading“Our weeks are worthless” after Diamond takeover”

This Hilton Bait and Switch Takes the Cake

  • Post published:February 21, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

The ol’ Bait-and-Switch.  That’s what many have called the tactics used in timeshare agreements.   But when it comes to bait-and-switch, this recent lawsuit against Hilton Grand Vacations has to take the cake. In this crazy story, Hilton Grand Vacations claims…

Continue ReadingThis Hilton Bait and Switch Takes the Cake
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Timeshare Facts

4 days ago

Timeshare Facts
What's @HiltonGrandVac's idea of “family time”? Well, it would seem to be holding the whole family hostage in a never-ending timeshare pitch. buff.ly/yjDNC7q #timesharefacts ... See MoreSee Less

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Timeshare Facts

5 days ago

Timeshare Facts
Lured to a @Hilton resort by a special deal. Then you find out both parents have to attend a sales briefing. And if one parent stays behind with the children? Well then you’re hit with the full retail price of your hotel. Hilton calls it family-friendly - LOL!! buff.ly/yjDNC7q #timesharefacts ... See MoreSee Less

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Timeshare Facts

6 days ago

Timeshare Facts
So @HiltonGrandVac requires that both spouses attend their sales meetings. But what if you have a 6-year-old and a 3-year-old along? Seems that Hilton’s “family-friendly” option is to punish the kids with a 2-hour sales talk! buff.ly/yjDNC7q #timesharefacts ... See MoreSee Less

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Latest Twitter
timesharesfacts Timeshare Facts @timesharesfacts ·
21h

The owner was never told her @HiltonGrandVac application for the Transition Program was marked LATE in error. Everytime she would call to ask about status, she got the same answer. We'll get back to you. No one ever did! https://buff.ly/n3yGszt #timesharefacts

Reply on Twitter 1976634107061829858 Retweet on Twitter 1976634107061829858 Like on Twitter 1976634107061829858 Twitter 1976634107061829858
timesharesfacts Timeshare Facts @timesharesfacts ·
9 Oct

When our owner reapplied the next year, @HiltonGrandVac - the new owners - confirmed receipt. But then a customer rep logged the paperwork at LATE. The nightmare continued. https://buff.ly/n3yGszt #timesharefacts

Reply on Twitter 1976347125316239556 Retweet on Twitter 1976347125316239556 Like on Twitter 1976347125316239556 Twitter 1976347125316239556
timesharesfacts Timeshare Facts @timesharesfacts ·
9 Oct

One @Diamond_Resorts owner applied for the Transitions program after her mother's death. After being accepted, but there was a catch. The program reached capacity. She would have to try again next year. https://buff.ly/n3yGszt #timesharefacts

Reply on Twitter 1976271698610508146 Retweet on Twitter 1976271698610508146 Like on Twitter 1976271698610508146 Twitter 1976271698610508146
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

The same Transitions program @HiltonGrandVac that The same Transitions program @HiltonGrandVac that was designed to helping grieving families transition out of their timeshare was now sending them maintenance fee invoices! Link in Bio #timesharefacts
The owner was never told her @HiltonGrandVac appli The owner was never told her @HiltonGrandVac application for the Transition Program was marked LATE in error.  Everytime she would call to ask about status, she got the same answer.  We'll get back to you. No one ever did! Link in Bio #timesharefacts
When our owner reapplied the next year, @HiltonGra When our owner reapplied the next year, @HiltonGrandVac - the new owners - confirmed receipt.  But  then a customer rep logged the paperwork at LATE.  The nightmare continued. Link in Bio  #timesharefacts
One @Diamond_Resorts owner applied for the Transit One @Diamond_Resorts owner applied for the Transitions program after her mother's death.  After being accepted, but there was a catch. The program reached capacity.  She would have to try again next year. Link in Bio #timesharefacts
The Transitions page on @Diamond_Resorts website o The Transitions page on @Diamond_Resorts website offers comforting words.  But for many owners who inherit a timeshare, that comfort vanishes fast once they actually apply to the program. Link in Bio #timesharefacts
On paper, the Transitions Program w @Diamond_Resor On paper, the Transitions Program w @Diamond_Resorts sounds like a compassionate way out of a timeshare after the loss of a loved one.  In practice? Not so much. Link in Bio  #timesharefacts
What's @HiltonGrandVac's idea of “family time” What's @HiltonGrandVac's idea of “family time”? Well, it would seem to be holding the whole family hostage in a never-ending timeshare pitch. Link in Bio #timesharefacts
Lured by @HiltonGrandVac w a special deal. Then y Lured by @HiltonGrandVac w a special deal.  Then you learn both parents must attend a sales mtg. If one parent stays behind with the kids, then you pay the full retail price of your hotel.  Hilton calls it family-friendly - LOL!! Link in Bio #timesharefacts
Their experience with @HiltonGrandVac began with a Their experience with @HiltonGrandVac began with a rude booking agent.  Worse was what she didn't tell them – if you’re married, your spouse has to attend the sales pitch.  Kinda a big deal if brought kids along. Link in Bio #timesharefacts
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