“With the benefit of 20/20 hindsight...” “In the clear light of day...” “In retrospect, I can see...” It’s interesting how many phrases that express “buyer’s remorse” refer to sight. And we’ve come across a lot of buyer’s…
Quick question: What’s the difference between a timeshare vacation and staycation? We know – this is kinda easy... Or is it? For one, on a timeshare vacation you’re supposed to go someplace special instead of…
“Hilton is one of the most respected brands in the world.” At least, that’s what they claim on their website. Go ahead, take a look. It’s right there under the photo of the company’s…
Hilton Grand Vacations certainly has some chutzpah! They really know how to hit a customer where it hurts. In our last message, we shared the audacious story of Elizabeth Domingo, the 63-year-old Maryland woman…
For Elizabeth Domingo, it was as obvious as black and white. While staying at a Hilton resort in Hawaii in January 2022, the 63-year-old resident of University Park, Maryland purchased a timeshare at Hilton…
Maybe you’ve seen the Dilbert comic strip…The one where the boss tells his employee he suddenly needs an Ph.D. to qualify for his job.The employee gleefully confirms – he has this credential. The stunned boss…
“Your home away from home awaits.” A saying so quaint, you can imagine it stitched onto a throw pillow. So we were a little amused to find it was also a marketing…
Read All About It!The sales pitch of the old timely news boy.And if he was lucky, there would be a headline scandalous enough to speed up his sales.Our latest story…
Troy may be from Evansville, Indiana...but he sure gets around. He’s had to endure the timeshare sales pitch from Diamond Resorts in places like Las Vegas, Lake Tahoe, Maui and Orlando. That’s why we…
Common courtesy. It’s the least a company can provide when dealing with customers. If someone has a question about your product, you answer it. If something goes wrong, you fix it. If you make…