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The Inside Sales Scoop on Diamond

  • Post published:July 30, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

Wow!  We think we’ve heard it all when it comes to timeshares sales.    But we just learned something new about Diamond.  Timeshare Facts has exposed dozens upon dozens of cases where Diamond Resorts agents use…

Continue ReadingThe Inside Sales Scoop on Diamond

Two Years of Timeshare Facts: Reflecting on Your Stories

  • Post published:June 25, 2024
  • Post category:Newsletters
  • Reading time:4 mins read

It’s been over two years now since Timeshare Facts was started.  During that time, we have provided insights, resources and factual reports to help you work through the complex issues with timeshares. And…

Continue ReadingTwo Years of Timeshare Facts: Reflecting on Your Stories

“A Story of Liars and Thieves” at Diamond

  • Post published:June 18, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

The first line of Bill’s email to Timeshare Facts let us know from the get-go we had a real humdinger to read!!    “Liars and thieves is the best way to classify the…

Continue Reading“A Story of Liars and Thieves” at Diamond

A Question for Diamond: “Do You Ever Stop?”

  • Post published:June 13, 2024
  • Post category:Newsletters
  • Reading time:2 mins read

Unhappy with your timeshare?    Most timeshare owners will hone in on a particularly horrendous sales experience, or a specific false promise that didn’t make its way into the contract, or…

Continue ReadingA Question for Diamond: “Do You Ever Stop?”

This Hilton Bait and Switch Takes the Cake!!!

  • Post published:May 14, 2024
  • Post category:Newsletters
  • Reading time:3 mins read

The ol’ Bait-and-Switch.   That’s what many have called the tactics used in timeshare agreements.    But when it comes to bait-and-switch, this recent lawsuit against Hilton Grand Vacations has to take the cake.  In this crazy story, Hilton Grand Vacations claims that…

Continue ReadingThis Hilton Bait and Switch Takes the Cake!!!

Diamond’s Unwanted Reservations

  • Post published:September 21, 2023
  • Post category:Newsletters
  • Reading time:2 mins read

One of the most common complaints made by Diamond Resorts timeshare owners? …They can never get a reservation when they want. So, we were very surprised to discover that Kate, a Diamond owner from Beverly, Massachusetts, was…

Continue ReadingDiamond’s Unwanted Reservations

No fun and games at Diamond

  • Post published:August 29, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

There is a dirty little secret to timeshares. Takes most people by surprise. But…in most cases…there is no actual – or, at least, no specific – property involved. They are clever.  Listen closely. It says so right in the…

Continue ReadingNo fun and games at Diamond

“Our weeks are worthless” after Diamond takeover”

  • Post published:June 27, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

We couldn’t believe it. Deep in the 2,170 page of complaints against Diamond Resorts in the Florida Attorney General’s office we came across someone who had something good to say about a timeshare company... ...a company that kept…

Continue Reading“Our weeks are worthless” after Diamond takeover”

This Hilton Bait and Switch Takes the Cake

  • Post published:February 21, 2023
  • Post category:Newsletters
  • Reading time:3 mins read

The ol’ Bait-and-Switch.  That’s what many have called the tactics used in timeshare agreements.   But when it comes to bait-and-switch, this recent lawsuit against Hilton Grand Vacations has to take the cake. In this crazy story, Hilton Grand Vacations claims…

Continue ReadingThis Hilton Bait and Switch Takes the Cake
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Timeshare Facts

6 days ago

Timeshare Facts
Deny everything. Then a quiet payoff? @HiltonGrandVac actions say it all. "This tells me @Hilton KNOWS lies were used." buff.ly/G3vSJpR #timesharefacts ... See MoreSee Less

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Timeshare Facts

6 days ago

Timeshare Facts
They denied any false promises. But then @HiltonGrandVac offered a $1K maintenance CREDIT. If nothing wrong happened, why the payout @Hilton? buff.ly/G3vSJpR #timesharefacts ... See MoreSee Less

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Timeshare Facts

7 days ago

Timeshare Facts
The @HiltonGrandVac customer service rep wasn't at the sales pitch. But called all the sales promises false. How do you deny something you didn't even witness? Guess its just the @Hilton way. buff.ly#timesharefactssharefacts ... See MoreSee Less

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Latest Twitter
timesharesfacts Timeshare Facts @timesharesfacts ·
28 Feb

Everyday words take on strange new meanings @HiltonGrandVac. “Exit” doesn’t mean exit. “Booking” doesn’t mean you’ll actually get a reservation. “Mortgage”? Definitely not what you think. https://buff.ly/zVUCzSB #timesharefacts

Reply on Twitter 2027851410910392346 Retweet on Twitter 2027851410910392346 Like on Twitter 2027851410910392346 Twitter 2027851410910392346
timesharesfacts Timeshare Facts @timesharesfacts ·
27 Feb

It’s not just prospective buyers getting the ride treatment. Current owners report getting snapped at, accused of lying, and strong-armed into upgrades. Loyalty clearly doesn’t pay @HiltonGrandVac. https://buff.ly/InfI0X0 #timesharefacts

Reply on Twitter 2027458876954587290 Retweet on Twitter 2027458876954587290 Like on Twitter 2027458876954587290 Twitter 2027458876954587290
timesharesfacts Timeshare Facts @timesharesfacts ·
27 Feb

Multiple people reported nearly identical rude treatment by @HiltonGrandVac at the Parc Soleil property in Orlando. It's clearly part of the @Hilton sales playbook. https://buff.ly/InfI0X0 #timesharefacts

Reply on Twitter 2027383478115877178 Retweet on Twitter 2027383478115877178 Like on Twitter 2027383478115877178 Twitter 2027383478115877178
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timesharefacts

We are a collection of data, facts, articles, and horror stories from average Americans about their timeshares.

One @HiltonGrandVac customer was promised a 1 hr p One @HiltonGrandVac customer was promised a 1 hr presentation for a 3-night stay. But in Hilton-speak, that means 3+ hrs of aggressive sales pressure. Time really is relative @Hilton. Link in Bio #timesharefacts
Everyday words take on strange new meanings @Hilto Everyday words take on strange new meanings @HiltonGrandVac. “Exit” doesn’t mean exit. “Booking” doesn’t mean you’ll actually get a reservation. “Mortgage”? Definitely not what you think.Link in Bio  #timesharefacts
@Hilton reps are big mad when they think YOU waste @Hilton reps are big mad when they think YOU waste their time… after trapping you in 2+ hour pitches, ignoring your questions, and pushing you to spend tens of thousands. The audacity! Link in Bio #timesharefacts
It’s not just prospective buyers getting the ride It’s not just prospective buyers getting the ride treatment. Current owners report getting snapped at, accused of lying, and strong-armed into upgrades. Loyalty clearly doesn’t pay @HiltonGrandVac. Link in Bio #timesharefacts
Multiple people reported nearly identical rude tre Multiple people reported nearly identical rude treatment by @HiltonGrandVac at the Parc Soleil property in Orlando.  It's clearly part of the @Hilton sales playbook. Link in Bio #timesharefacts
One customer half joked they’d pay $20K for a deal One customer half joked they’d pay $20K for a deal that @HiltonGrandVac was offering at $80K. The @Hilton got insulted & told them they wasted HER time. Oh the irony.  Link in Bio  #timesharefacts
The “this deal is only good today” scam is bad eno The “this deal is only good today” scam is bad enough @HiltonGrandVac, but add in condescension, dodging questions, and rude tone? It’s a hard no from us. Link in Bio #timesharefacts
Deny everything. Then a quiet payoff? @HiltonGran Deny everything. Then a quiet payoff?  @HiltonGrandVac actions say it all. "This tells me @Hilton KNOWS lies were used." Link in Bio #timesharefacts
They denied any false promises. But then @HiltonG They denied any false promises.  But then @HiltonGrandVac offered a $1K maintenance CREDIT.  If nothing wrong happened, why the payout @Hilton?  Link in Bio #timesharefacts
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