“Betrayed and Disillusioned” by Hilton
“Membership has its privileges.” That’s the motivating force behind every business built on membership fees – from country clubs to wholesale warehouse stores, even American Express! Well, every…
Five Lies from Capital Vacations
Google “hypocrisy.” hy•po•cri•sy noun: the practice of claiming to have moral standards or beliefs to which one’s own behavior does not conform; pretense. That’s from the publishers of the Oxford English…
Why Hilton Takes Up All Your Time
It’s ironic, isn’t it? It’s called the “timeshare industry.” But it really seems to be not interested in sharing time at all! Timeshare sales pitches go on so long. There’s…
Where Did All the Ethics Go at Capital Vacations?
If you are a timeshare owner, there really is nothing worse than being unable to reach a real human when you need answers from your timeshare company. Leave it…
Is ANYTHING Too Unethical for Diamond?
Recently we brought you the story of Quan Nguyen, a sales director for Diamond Resorts International, who was fired for being too ethical. Nope - that’s not a typo. According to Mr. Nguyen’s lawsuit, he…
Where Did All the Ethics Go at Diamond?
Ever wonder why so many unethical people are drawn to sales positions with timeshare companies? It can’t just be a coincidence. Sure, there are commissions and incentives that…
Preying on Seniors at Capital Vacations
There are lots of reasons someone might consider working rather than retire. Some people really enjoy what they do. Why not keep working? Others plan to work part-time because they…
Capital Vacations’ Unwanted Birthday Surprise
Who doesn’t like a birthday surprise? Well…maybe Mark, for one. He’s a Capital Vacations owner. It’s not his fault. We think you’ll forgive Mark for going a little sour on birthdays after you hear how Capital Vacations surprised…
Where’s the Dignity at Hilton Grand Vacations/Diamond?
You’d think that if there was anyone the timeshare industry would treat with dignity and respect, it would be retirees. After all, they make up a significant share of timeshare owners.…
Misinformed by Capital Vacations
In a famous scene from the 1942 classic movie “Casablanca”, the corrupt police captain Louis Renault asks Humphrey Bogart’s Rick Blaine why he came to Morocco. Rick replies, “My health. I came to…